Learning services outside formal education. Service requirements Part 1: Service requirements

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

10-12-2017

Publisher

British Standards Institution

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 General information provided by the LSP
5 Proposal development
6 Information provided prior to acquisition of the learning
service
7 Needs analysis
8 Design of the learning service
9 Information about the learning service for enrolled
learners or their sponsors
10 Service delivery
11 Facilitators
12 Assessment of learning
13 Monitoring and evaluation of the learning service
14 Invoicing
Bibliography

Gives requirements for learning services outside formal education, including all types of life-long learning (e.g. vocational training and in-company training, either outsourced or in-house).

This document specifies requirements for learning services outside formal education, including all types of life-long learning (e.g. vocational training and in-company training, either outsourced or in-house). These include any learning services provided by a learning service provider (LSP) that are addressed to learners themselves, as well as to sponsors who are acquiring the services on behalf of the learners. The key features of these kinds of services are that the goals of learning are defined and the services are evaluated, and that they involve interaction with the learner. The learning can be face-to-face, mediated by technology, or a blend of both.

In cases where the learning service provider is part of an organization that delivers products (i.e. goods and services) in addition to learning services, this document only applies to learning services.

This document is not aimed at schools, colleges and universities providing learning services as part of a formal education system, but it can be useful to them as a tool for reflection and self-evaluation.

Committee	IST/43
DocumentType	Standard
Pages	20
PublisherName	British Standards Institution
Status	Current

Standards	Relationship
ISO 29993:2017	Identical

ISO 29991:2014	Language learning services outside formal education Requirements
ISO 29990:2010	Learning services for non-formal education and training Basic requirements for service providers
ISO/TR 22411:2008	Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities

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BS ISO 29993:2017

Learning services outside formal education. Service requirements Part 1: Service requirements

Table of Contents

Abstract

Scope

General Product Information

International Equivalents

Standards Referencing This Book

Category

Subcategory