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BS ISO/IEC 30105-1:2016

Current
Current

The latest, up-to-date edition.

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process reference model (PRM)
Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

11-30-2016

Publisher

British Standards Institution

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overview of process reference model
5 Process reference model
Annex A (informative) - Statement of conformity
        to ISO/IEC 33004
Bibliography

Describes the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes.

Committee
IST/60/3
DevelopmentNote
Supersedes 15/30285994 DC. (11/2016)
DocumentType
Standard
Pages
36
PublisherName
British Standards Institution
Status
Current
Supersedes

Standards Relationship
ISO/IEC 30105-1:2016 Identical

ISO/IEC 33020:2015 Information technology Process assessment Process measurement framework for assessment of process capability
ISO/IEC 33001:2015 Information technology Process assessment Concepts and terminology
ISO/IEC 33003:2015 Information technology Process assessment Requirements for process measurement frameworks
ISO/IEC 33063:2015 Information technology Process assessment Process assessment model for software testing
ISO/IEC TR 20000-4:2010 Information technology Service management Part 4: Process reference model
ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
ISO/IEC 30105-4:2016 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Terms and concepts
ISO/IEC 33002:2015 Information technology Process assessment Requirements for performing process assessment
ISO 37500:2014 Guidance on outsourcing
ISO/IEC TR 20000-10:2015 Information technology Service management Part 10: Concepts and terminology
ISO/IEC 33004:2015 Information technology Process assessment Requirements for process reference, process assessment and maturity models

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Hardcopy - English
PDF - English
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