PD ISO/IEC TR 20000-4:2010
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
Information technology. Service management Process reference model
Hardcopy , PDF
11-02-2021
English
12-31-2010
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overview of the PRM
5 Process descriptions
Annex A (informative) - Statement of conformity to
ISO/IEC 15504-2
Bibliography
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