Abstract
Committee Membership
Foreword
1 Scope
2 Introduction
3 Definitions
4 Quality Management System Approach
5 Education, Training and Competence - The Differences
6 Training - A Four-Stage Process
7 Documentation of Training and Competence Assessment
8 How to get Started
9 Conclusion
References
Additional References
Appendix A1 - Example Work Process Flowchart
Appendix A2 - Example ABC Analyzer Process as a Table
Appendix B - Sample Training Guide Form
Appendix C1 - Sample Trainer Responsibilities Form
Appendix C2 - Sample Learner Responsibilities Form
Appendix D - Sample Training Schedule Form
Appendix E - Sample Training Checklist Form
Appendix F - sample Learner Evaluation Form
Appendix G - Sample Written Assessment Form
Appendix H1 - Preparing a Direct Observation Checklist
Appendix H2 - Example of a Direct Observation Checklist for
              a Procedure
Appendix I1 - Example of a Direct Observation Form for
              Technologists
Appendix I2 - Example of a Direct Observation Form for
              Laboratory Assistants
Appendix J1 - Sample Competence Assessment Form for
              Quantitative Testing
Appendix J2 - Sample Competence Assessment form for
              Qualitative Testing
Appendix J3 - Example of a Competence Assessment Form for
              an Instrument
Appendix K - Sample Form for Follow-up of Competence or
             Learning Assessment Requiring Remediation
Appendix L1 - Example of a Training Guide for the ABC Analyzer
              Testing Process
Appendix L2 - Example of Trainer Responsibilities for ABC
              Analyzer Testing Process
Appendix L3 - Example of Learner Responsibilities for ABC
              Analyzer Testing Process
Appendix L4 - Example of a Training Schedule for the ABC
              Analyzer Testing Process
Appendix L5 - Example of a Training Checklist for the ABC
              Analyzer Testing Process
Appendix L6 - Example of a Direct Observation Checklist for
              the ABC Analyzer Testing Process
Appendix L7 - Example of a Written Assessment for the ABC
              Analyzer Testing Process
Appendix L8 - Example of Evaluation of Training for the ABC
              Analyzer Testing Process
Appendix M - Sample Group Training Record
Appendix N1 - Example of an Annual Competence Assessment Plan
              for a Laboratory Assistant
Appendix N2 - Example of an Annual Competence Assessment Plan
              for a Laboratory Technologist/Scientist
Summary of Delegate Voting Comments and Working Group Responses
The Quality Management System Approach
Related CLSI Reference Materials