CSA ISO 10002 : 2004
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS
Available format(s)
Hardcopy , PDF
Superseded date
05-12-2020
Language(s)
English
Published date
01-01-2004
Publisher
Specifies guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance, and improvement.
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