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CAN/CSA-ISO/IEC 25066:18

Current
Current

The latest, up-to-date edition.

Systems and software engineering ? Systems and software Quality Requirements and Evaluation (SQuaRE) ? Common Industry Format (CIF) for Usability ? Evaluation Report (Adopted ISO/IEC 25066:2016, first edition, 2016-06-15)
Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2018

Foreword
Introduction
1 Scope
2 Conformance
3 Terms and definitions
4 Purpose and types of usability evaluations
5 Content elements of usability evaluation reports
Annex A (normative) - Overview on required and
        recommended content elements for each
        type of evaluation
Annex B (informative) - Usability test report example
Bibliography

Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the SCC Mirror Committee (SMC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T). Scope This International Standard describes the Common Industry Format (CIF) for reporting usability evaluations. It provides a classification of evaluation approaches and the specifications for the content items (content elements) to be included in an evaluation report based on the selected evaluation approach(es). The intended users of the usability evaluation reports are identified, as well as the situations in which the usability evaluation report can be applied. The usability evaluation reports in this International Standard are applicable to software and hardware systems, products or services used for predefined tasks (excluding generic products, such as a display screen or a keyboard). The content elements are intended to be used as part of system-level documentation resulting from development processes such as those in ISO 9241-210 and ISO/IEC JTC 1/SC 7 process standards. The content elements for documenting evaluations can be integrated in any type of process model. NOTE For the purpose of establishing process models, ISO/IEC TR 24774 and ISO/IEC 33020 specify the format and conformance requirements for process models, respectively. In addition, ISO/IEC 15289 defines the types and content of information items developed and used in process models for system and software lifecycle management. ISO/IEC 15504-5 and ISO/IEC 15504-6 (to be replaced by ISO/IEC 33060) define work products, including information items, for the purpose of process capability assessment. Process models and associated information items for human-centred design of interactive systems are contained in ISO/TR 18529 and ISO/TS 18152.

Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the SCC Mirror Committee (SMC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T). Scope This International Standard describes the Common Industry Format (CIF) for reporting usability evaluations. It provides a classification of evaluation approaches and the specifications for the content items (content elements) to be included in an evaluation report based on the selected evaluation approach(es). The intended users of the usability evaluation reports are identified, as well as the situations in which the usability evaluation report can be applied. The usability evaluation reports in this International Standard are applicable to software and hardware systems, products or services used for predefined tasks (excluding generic products, such as a display screen or a keyboard). The content elements are intended to be used as part of system-level documentation resulting from development processes such as those in ISO 9241-210 and ISO/IEC JTC 1/SC 7 process standards. The content elements for documenting evaluations can be integrated in any type of process model. NOTE For the purpose of establishing process models, ISO/IEC TR 24774 and ISO/IEC 33020 specify the format and conformance requirements for process models, respectively. In addition, ISO/IEC 15289 defines the types and content of information items developed and used in process models for system and software lifecycle management. ISO/IEC 15504-5 and ISO/IEC 15504-6 (to be replaced by ISO/IEC 33060) define work products, including information items, for the purpose of process capability assessment. Process models and associated information items for human-centred design of interactive systems are contained in ISO/TR 18529 and ISO/TS 18152.

DocumentType
Standard
ISBN
978-1-4883-1051-5
Pages
56
PublisherName
Canadian Standards Association
Status
Current

Standards Relationship
ISO/IEC 25066:2016 Identical

ISO/IEC TR 24774:2010 Systems and software engineering Life cycle management Guidelines for process description
ISO/IEC 17000:2004 Conformity assessment Vocabulary and general principles
ISO/IEC/IEEE 15288:2015 Systems and software engineering — System life cycle processes
ISO/IEC 33020:2015 Information technology Process assessment Process measurement framework for assessment of process capability
ISO/IEC 25010:2011 Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — System and software quality models
ISO/TR 18529:2000 Ergonomics Ergonomics of human-system interaction Human-centred lifecycle process descriptions
ISO/IEC 25040:2011 Systems and software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) Evaluation process
ISO/IEC 25000:2014 Systems and software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) Guide to SQuaRE
ISO/IEC/IEEE 24765:2017 Systems and software engineering — Vocabulary
ISO/IEC 25064:2013 Systems and software engineering — Software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: User needs report
ISO/IEC/IEEE 15289:2017 Systems and software engineering Content of life-cycle information items (documentation)
ISO/IEC 25063:2014 Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: Context of use description
ISO 26800:2011 Ergonomics — General approach, principles and concepts
ISO/IEC TR 25060:2010 Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: General framework for usability-related information
ISO/IEC TR 11580:2007 Information technology Framework for describing user interface objects, actions and attributes
ISO/TS 18152:2010 Ergonomics of human-system interaction — Specification for the process assessment of human-system issues

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