1 Introduction
   1.1 General
   1.2 How to use this Guide
   1.3 The global growth of environmental labelling
   1.4 History of environmental labelling guidance documents
         in Canada
2 Applicable acts
   2.1 General
   2.2 Competition Act
   2.3 Consumer Packaging and Labelling Act
   2.4 Textile Labelling Act
3 Overall considerations
   3.1 Verification
   3.2 Legislative requirements
   3.3 Life cycle analysis
   3.4 Environmental improvement
   3.5 Objective of CAN/CSA-ISO 14021
4 General requirements for all claims
   4.1 Basic considerations
   4.2 Relationship with CAN/CSA-ISO 14020
   4.3 Specifics of CAN/CSA-ISO 14021
   4.4 Vague and non-specific claims
   4.5 Claims of "...free"
   4.6 Claims of sustainability
   4.7 Use of explanatory statements
5 Specific requirements
6 Symbols
   6.1 General
   6.2 Use of symbols for different environmental claims
   6.3 Symbol for implementation of an environmental management
         system
   6.4 Use of natural objects in symbols
   6.5 Other information or claims
7 The Mobius loop
8 Evaluations and claim verification
   8.1 Responsibilities of the claimant
   8.2 Selection of evaluation and claim verification methods
   8.3 Access to information
9 Comparative claims
10 Details of selected claims defined in CAN/CSA-ISO 14021
   10.1 General
   10.2 Compostable
   10.3 Degradable
   10.4 Designed for disassembly
   10.5 Extended life product
   10.6 Recovered energy
   10.7 Recyclable
   10.8 Recycled content
   10.9 Reduced energy consumption
   10.10 Reduced resource use
   10.11 Reduced water consumption
   10.12 Reusable and refillable
   10.13 Waste reduction
Annexes
Annex A - Environmental labels and declarations, and the ISO
          14000 Series
Annex B - Principles for all environmental labels and
          declarations
Annex C - Simplified diagrammatic representation of a recycling
          system
Annex D - Bibliography