POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR BULK MAIL

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2017

Publisher

German Institute for Standardisation (Deutsches Institut für Normung)

National foreword
National Annex NA (informative) - Bibliography
European foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Symbols and abbreviations
5 Transit time as a Quality-of-Service indicator
6 Methodology
7 Report
8 Quality control
9 The Annexes
Annex A (normative) - Accuracy calculation
Annex B (normative) - Transit Time Calculation
Annex C (normative) - Comparability of Measurement
        Results
Annex D (normative) - Design of aggregated Fields of
        Study
Annex E (normative) - Additional Requirements for
        continuous Fields of Study [CMS/SCMS]
Annex F (normative) - Quality control
Annex G (normative) - Auditing
Annex H (informative) - Purpose of postal Quality of
        Service standards
Annex I (informative) - Considerations before implementing
        EN 14534
Annex J (informative) - Design basis
Annex K (informative) - Implementing EN 14534
Annex L (informative) - Application of the accuracy
        calculation
Annex M (informative) - Changes to the 2003 version
        of EN 14534
Bibliography

Defines methods for measuring the end-to-end transit-time of domestic and cross-border bulk mail, collected, processed and delivered by postal service operators.

DocumentType	Standard
Pages	129
PublisherName	German Institute for Standardisation (Deutsches Institut für Normung)
Status	Current

Standards	Relationship
NEN EN 14534 : 2016 C1 2017	Identical
NBN EN 14534 : 2016	Identical
EN 14534:2016	Identical
UNI EN 14534 : 2007	Identical
UNE-EN 14534:2004	Identical
EN 14534:2016/AC:2017	Identical
BS EN 14534:2016	Identical
SN EN 14534 : 2016 COR 2017	Identical
NF EN 14534 : 2016	Identical
ONORM EN 14534 : 2017	Identical
NS EN 14534 : 2016 AC 2017	Identical
I.S. EN 14534:2016	Identical

EN 13850:2012	Postal Services - Quality of Services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
DIN ISO 3534-1:2009-10	STATISTICS - VOCABULARY AND SYMBOLS - PART 1: GENERAL STATISTICAL TERMS AND TERMS USED IN PROBABILITY
ISO 10005:2005	Quality management systems Guidelines for quality plans
ISO 3534-2:2006	Statistics Vocabulary and symbols Part 2: Applied statistics
EN ISO 9001:2015	Quality management systems - Requirements (ISO 9001:2015)
ISO 9004:2009	Managing for the sustained success of an organization A quality management approach
ISO 9001:2015	Quality management systems — Requirements
ISO 3534-3:2013	Statistics — Vocabulary and symbols — Part 3: Design of experiments
DIN ISO 3534-2:2013-12	STATISTICS - VOCABULARY AND SYMBOLS - PART 2: APPLIED STATISTICS (ISO 3534-2:2006)
ISO 10007:2017	Quality management — Guidelines for configuration management
ISO 3534-1:2006	Statistics — Vocabulary and symbols — Part 1: General statistical terms and terms used in probability

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DIN EN 14534 E : 2017

Current

Table of Contents

Abstract

General Product Information

International Equivalents

Standards Referencing This Book

Category

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