DIN ISO 10002:2010-05
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS
Available format(s)
Hardcopy , PDF
Superseded date
07-08-2019
Language(s)
German
Published date
05-01-2010
ISO 10002 gibt Anleitung für einen Prozess zur Behandlung von Beschwerden, die eine Organisation empfängt (Beschwerdemanagementprozesse).
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