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ETSI
EG 202 670 : 1.1.2

EG 202 670 : 1.1.2

Current

Current

The latest, up-to-date edition.

HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES FOR REAL-TIME COMMUNICATION SERVICES EXPRESSED IN QUALITY OF SERVICE TERMS

Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

European Telecommunications Standards Institute

Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
4 Overview of the real-time communication services
  addressed in the present document
5 Overview of user experience guidelines expressed
  in Quality of Service terms
6 Advice on using the Guide
7 The guidelines
Annex A: Requirements for guidelines and a web-based
         guideline and tutorial system
Annex B: Sources for the guidelines
History

Gives guidelines for the user experience of real-time communication services.

Committee
HF
DocumentType
Standard
Pages
98
PublisherName
European Telecommunications Standards Institute
Status
Current

SR 002 959 : 1.3.2 ELECTRONIC WORKING TOOLS; ROADMAP INCLUDING RECOMMENDATIONS FOR THE DEPLOYMENT AND USAGE OF ELECTRONIC WORKING TOOLS IN THE ETSI STANDARDIZATION PROCESS
TR 102 783 : 1.1.2 HUMAN FACTORS (HF); WEB-BASED GUIDELINE AND TUTORIAL SYSTEM FOR REAL-TIME COMMUNICATION SERVICES; QOE (QUALITY OF EXPERIENCE) EXPRESSED IN QOS (QUALITY OF SERVICE) TERMS; SUPPORTING AND MAINTENANCE INFORMATION
EG 202 952 : 1.1.1 HUMAN FACTORS (HF); GUIDELINES TO IDENTIFY 'DESIGN FOR ALL' ASPECTS IN ETSI DELIVERABLES

TR 102 535 : 1.1.2 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS
ES 202 740 : 1.4.1 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); TRANSMISSION REQUIREMENTS FOR WIDEBAND VOIP LOUDSPEAKING AND HANDSFREE TERMINALS FROM A QOS PERSPECTIVE AS PERCEIVED BY THE USER
TR 102 353 : 1.2.1 SATELLITE EARTH STATIONS AND SYSTEMS (SES); BROADBAND SATELLITE MULTIMEDIA (BSM); GUIDELINES FOR THE SATELLITE INDEPENDENT SERVICE ACCESS POINT (SI-SAP)
ETR 334 : 20001 HUMAN FACTORS (HF) - THE IMPLICATIONS OF HUMAN AGEING FOR THE DESIGN OF TELEPHONE TERMINALS
TS 123 107 : 13.0.0 DIGITAL CELLULAR TELECOMMUNICATIONS SYSTEM (PHASE 2+) (GSM); UNIVERSAL MOBILE TELECOMMUNICATIONS SYSTEM (UMTS); LTE; QUALITY OF SERVICE (QOS) CONCEPT AND ARCHITECTURE (3GPP TS 23.107 VERSION 14.0.0 RELEASE 14)
ETR 292 : 20001 TERRESTRIAL TRUNKED RADIO (TETRA); VOICE PLUS DATA (V+D); TECHNICAL REQUIREMENTS SPECIFICATION; NETWORK MANAGEMENT
TS 122 105 : 13.0.0 DIGITAL CELLULAR TELECOMMUNICATIONS SYSTEM (PHASE 2+) (GSM); UNIVERSAL MOBILE TELECOMMUNICATIONS SYSTEM (UMTS); LTE; SERVICES AND SERVICE CAPABILITIES (3GPP TS 22.105 VERSION 14.0.0 RELEASE 14)
ES 202 738 : 1.4.1 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); TRANSMISSION REQUIREMENTS FOR NARROWBAND VOIP LOUDSPEAKING AND HANDSFREE TERMINALS FROM A QOS PERSPECTIVE AS PERCEIVED BY THE USER
ES 202 737 : 1.4.1 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); TRANSMISSION REQUIREMENTS FOR NARROWBAND VOIP TERMINALS (HANDSET AND HEADSET) FROM A QOS PERSPECTIVE AS PERCEIVED BY THE USER
ES 202 667 : 1.1.5 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); AUDIOVISUAL QOS FOR COMMUNICATION OVER IP NETWORKS
ES 202 739 : 1.4.1 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); TRANSMISSION REQUIREMENTS FOR WIDEBAND VOIP TERMINALS (HANDSET AND HEADSET) FROM A QOS PERSPECTIVE AS PERCEIVED BY THE USER
ATIS T1.522 : 2000(R2004) QUALITY OF SERVICE FOR BUSINESS MULTIMEDIA CONFERENCING
EG 202 534 : 1.1.3 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
ETR 297 : 20001 HUMAN FACTORS (HF)

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Hardcopy - English
PDF - English
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