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CEN
EN 15733:2009

EN 15733:2009

Current

Current

The latest, up-to-date edition.

Services of real estate agents - Requirements for the provision of services of real estate agents

Published date

12-23-2009

Publisher

Comite Europeen de Normalisation

Foreword
1 Scope
2 Terms and definitions
3 Client relationship management
4 Information to be provided to the buyer
5 Service delivery
6 Qualifications and competencies of real estate agents
7 Insurance
8 Complaints handling
9 Code of ethics
Annex A (informative) - National legislation existing
Annex B (informative) - A-deviations - Sweden and Slovenia

This European Standard specifies requirements for the services of real estate agents.This European Standard applies to business-to-business and business-to-consumer services.It is to be noted however that legal provisions for real estate agents exist in many countries and they are to betaken into consideration. The real estate agents need to comply with all applicable relevant European andnational legislation. European and national legislations supersede this European Standard in case ofconflicting requirements.The requirements of the European Standard are applicable to the provision of all services including thoseprovided by electronic means and the internet.

Committee
CEN/TC 373
DocumentType
Standard
PublisherName
Comite Europeen de Normalisation
Status
Current

Standards Relationship
NEN EN 15733 : 2010 Identical
UNI EN 15733 : 2011 Identical
DIN EN 15733:2011-07 Identical
SN EN 15733 : 2010 Identical
NBN EN 15733 : 2010 Identical
NS EN 15733 : 2009 Identical
PN EN 15733 : 2010 Identical
I.S. EN 15733:2009 Identical
BS EN 15733:2009 Identical
UNE-EN 15733:2010 Identical
DIN EN 15733 E : 2011 Identical
NF EN 15733 : 2010 Identical

14/30256684 DC : 0 BS EN ISO 17668 - ZINC DIFFUSION COATINGS ON FERROUS PRODUCTS - SHERARDIZING - SPECIFICATION

ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations

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