HUMAN FACTORS (HF); USER INTERFACES; GENERIC SPOKEN COMMAND VOCABULARY FOR ICT DEVICES AND SERVICES

Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

European Telecommunications Standards Institute

Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
  2.1 Normative references
  2.2 Informative references
3 Definitions and abbreviations
  3.1 Definitions
  3.2 Abbreviations
4 User requirements
5 Method
  5.1 General
  5.2 Elicitation of command candidates
  5.3 Validation of command candidates
  5.4 Phonetic discriminability
  5.5 Final command definition
6 List of commands
  6.1 Principles of use
  6.2 Basic commands
  6.3 Digits
  6.4 Communication commands
  6.5 Commands for the control of and navigation in media
  6.6 Commands for device and service settings
Annex A (informative): Methodology for defining command
        vocabularies
      A.1 Elicitation: the spontaneous generation of potential
          command words
      A.2 Validation
      A.3 Phonetic discriminability
      A.4 Final command definition
Annex B (informative): Bibliography
History

Defines a minimum set of spoken commands required to control the generic and common functions of ICT devices and services that use speaker-independent speech recognition.

Committee	HF
DocumentType	Standard
Pages	46
PublisherName	European Telecommunications Standards Institute
Status	Current

TR 102 762 : 1.1.1	HUMAN FACTORS (HF); INTELLIGENT TRANSPORT SYSTEMS (ITS); ICT IN CARS
I.S. EN ISO 9241-154:2013	ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)
TR 103 180 : 1.2.1	ACCESS AND TERMINALS (AT); STUDY ON EMERGENCY COMMUNICATIONS; ASPECTS RELATED TO FIXED LINE TERMINALS
EG 202 417 : 1.1.2	HUMAN FACTORS (HF); USER EDUCATION GUIDELINES FOR MOBILE TERMINALS AND SERVICES
UNI EN ISO 9241-154 : 2013	ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS
TR 102 415 : 1.1.1	HUMAN FACTORS (HF); TELECARE SERVICES; ISSUES AND RECOMMENDATIONS FOR USER ASPECTS
I.S. CWA 50487:2006	SMARTHOUSE CODE OF PRACTICE
TR 102 520 : 1.1.2	HUMAN FACTORS (HF); ACCESS SYMBOLS FOR USE WITH VIDEO CONTENT AND ICT DEVICES; DEVELOPMENT AND EVALUATION
EG 202 421 : 1.1.1	HUMAN FACTORS (HF); MULTICULTURAL AND LANGUAGE ASPECTS OF MULTIMEDIA COMMUNICATIONS
EG 202 132 : 1.1.1	HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES
EG 202 848 : 1.1.1	HUMAN FACTORS; INCLUSIVE ESERVICES FOR ALL: OPTIMIZING THE ACCESSIBILITY AND THE USE OF UPCOMING USER-INTERACTION TECHNOLOGIES
14/30303991 DC : 0	BS ISO/IEC 30122-1 - INFORMATION TECHNOLOGY - USER INTERFACES - VOICE COMMANDS - PART 1: FRAMEWORK AND GENERAL GUIDANCE
ISO/IEC 30122-1:2016	Information technology User interfaces Voice commands Part 1: Framework and general guidance
TR 102 612 : 1.1.1	HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1)
CAN/CSA-ISO/IEC 30122-1:18	Information technology — User interfaces — Voice commands — Part 1: Framework and general guidance (Adopted ISO/IEC 30122-1:2016, first edition, 2016-08-01)
BS EN ISO 9241-154:2013	Ergonomics of human-system interaction Interactive voice response (IVR) applications
BS ISO/IEC 30122-1:2016	Information technology. User interfaces. Voice commands Framework and general guidance
ES 202 432 : 1.1.1	HUMAN FACTORS (HF); ACCESS SYMBOLS FOR USE WITH VIDEO CONTENT AND ICT DEVICES
TR 102 972 : 1.1.1	HUMAN FACTORS (HF); USER INTERFACES; GENERIC USER INTERFACE ELEMENTS FOR 3G/UMTS MOBILE DEVICES, SERVICES AND APPLICATIONS
TR 102 410 : 1.1.1	EMERGENCY COMMUNICATIONS (EMTEL); BASIS OF REQUIREMENTS FOR COMMUNICATIONS BETWEEN INDIVIDUALS AND BETWEEN INDIVIDUALS AND AUTHORITIES WHILST EMERGENCIES ARE IN PROGRESS
TR 102 548 : 1.1.1	HUMAN FACTORS (HF); USER EXPERIENCE; 3G AND MOBILE BROADBAND INTEROPERABILITY PLUGTEST: APPROACH, SCENARIOS AND TEST SPECIFICATION; OUTCOMES, CONCLUSIONS AND RECOMMENDATIONS
DIN EN ISO 9241-154:2013-05	ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)
ISO 9241-154:2013	Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications
EN ISO 9241-154:2013	Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013)
14/30263749 DC : DRAFT FEB 2014	BS ISO/IEC 30122-1 - INFORMATION TECHNOLOGY - USER INTERFACES - VOICE COMMANDS - PART 1: FRAMEWORK AND GENERAL GUIDANCE
EG 202 487 : 1.1.2	HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES; TELECARE SERVICES (EHEALTH)
EG 202 416 : 1.1.2	HUMAN FACTORS (HF); USER INTERFACES; SETUP PROCEDURE DESIGN GUIDELINES FOR MOBILE TERMINALS AND SERVICES

ETR 095 : 20001	HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES
ISO 9241-11:1998	Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
EG 201 013 : 1.1.1	HUMAN FACTORS (HF); DEFINITIONS, ABBREVIATIONS AND SYMBOLS
SR 001 996 : 6.1.1	HUMAN FACTORS (HF); AN ANNOTATED BIBLIOGRAPHY OF DOCUMENTS DEALING WITH HUMAN FACTORS AND DISABILITY
ETS 300 788 : 20001	DIGITAL ENHANCED CORDLESS TELECOMMUNICATIONS (DECT); GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS (GSM); INTEGRATED SERVICES DIGITAL NETWORK (ISDN); DECT ACCESS TO GSM VIA ISDN; FUNCTIONAL CAPABILITIES AND INFORMATION FLOWS
EG 202 048 : 1.1.1	HUMAN FACTORS (HF); GUIDELINES ON THE MULTIMODALITY OF ICONS, SYMBOLS AND PICTOGRAMS
ETR 170 : 20001	HUMAN FACTORS (HF); GENERIC USER CONTROL PROCEDURES FOR TELECOMMUNICATION TERMINALS AND SERVICES
ETS 300 738 : 20001	HUMAN FACTORS (HF); MINIMUM MAN-MACHINE INTERFACE (MMI) TO PUBLIC NETWORK BASED SUPPLEMENTARY SERVICES
TR 102 068 : 1.1.3	HUMAN FACTORS (HF); REQUIREMENTS FOR ASSISTIVE TECHNOLOGY DEVICES IN ICT
ETR 116 : 20001	HUMAN FACTORS GUIDELINES FOR ISDN TERMINAL EQUIPMENT DESIGN
ETR 096 : 20001	HUMAN FACTORS (HF) - PHONE BASED INTERFACES (PBI) - HUMAN FACTORS GUIDELINES FOR THE DESIGN OF MINIMUM PHONE BASED USER INTERFACE TO COMPUTER SERVICES
ETR 329 : 20001	HUMAN FACTORS (HF) - GUIDELINES FOR PROCEDURES AND ANNOUNCEMENTS IN STORED VOICE SERVICES (SVS)

View more information

US$17.97

Excluding Tax where applicable

Product format

I agree to the DRM document license rules apply against the PDF selection made.

Please confirm that you agree to the document license rules for this document.

I agree to the document license rules .

Please confirm that you agree to the document license rules for this document.

Access your standards online with a subscription

Features

Simple online access to standards, technical information and regulations.
Critical updates of standards and customisable alerts and notifications.
Multi-user online standards collection: secure, flexible and cost effective.

Learn more on subscription solutions

Get in touch with us

ES 202 076 : 2.1.1

HUMAN FACTORS (HF); USER INTERFACES; GENERIC SPOKEN COMMAND VOCABULARY FOR ICT DEVICES AND SERVICES

Table of Contents

Abstract

General Product Information

Standards Referenced By This Book

Standards Referencing This Book

Category

Subcategory