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ETSI
ETR 166 : 20001

ETR 166 : 20001

Current

Current

The latest, up-to-date edition.

HUMAN FACTORS (HF); EVALUATION OF TELEPHONES FOR PEOPLE WITH SPECIAL NEEDS; AN EVALUATION METHOD

Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

European Telecommunications Standards Institute

Foreword
Introduction
1 Scope
2 References
3 Description of the method
  3.1 The usability components/facilities
  3.2 Facilities
  3.3 Groups of disabled users
  3.4 The subjective assessments
  3.5 The objective measurements
  3.6 Analysis of the results
4 Using the method
Annex A: Usability components/facilities to be assessed
      A.1 Description of each usability component/facility
      A.2 Usability components/facilities
Annex B: Questionnaires for users
Annex C: Checklists for groups of disabled people
      C.1 Visually impaired people
      C.2 Blind people
      C.3 People with reduced movement capability and reduced
          muscular strength
      C.4 People with uncoordinated movements
      C.5 People who are hard of hearing
      C.6 People with learning difficulties
      C.7 People with low voice output
Annex D: Presentation of the evaluation results
      D.1 An example of a description of the results of the
          evaluation
      D.2 Final survey sheet
History

Specifies a method for evaluating the usability of conventional telephones for connection to the Public Switched Telephone Network (PSTN) for groups of people with various disabilities.

Committee
HF 2
DocumentType
Standard
Pages
46
PublisherName
European Telecommunications Standards Institute
Status
Current

PD 7010:1997 Essential requirements for a handset telephony facility provided by terminal equipment intended for direct connection to an analogue interface of the public switched telephone network
ETR 345 : 20001 HUMAN FACTORS (HF) - CHARACTERISTICS OF TELEPHONE KEYPADS AND KEYBOARDS - REQUIREMENTS OF ELDERLY AND DISABLED PEOPLE
ES 202 130 : 2.1.2 HUMAN FACTORS (HF); USER INTERFACES; CHARACTER REPERTOIRES, ORDERINGS AND ASSIGNMENTS TO THE 12-KEY TELEPHONE KEYPAD
EG 201 103 : 1.1.1 HUMAN FACTORS (HF); HUMAN FACTORS ISSUES IN MULTIMEDIA INFORMATION RETRIEVAL SERVICES (MIRS)
EG 202 191 : 1.1.1 HUMAN FACTORS (HF); MULTIMODAL INTERACTION, COMMUNICATION AND NAVIGATION GUIDELINES
ETR 329 : 20001 HUMAN FACTORS (HF) - GUIDELINES FOR PROCEDURES AND ANNOUNCEMENTS IN STORED VOICE SERVICES (SVS)

ETR 095 : 20001 HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES
ETS 300 381 : 20001 TELEPHONY FOR HEARING IMPAIRED PEOPLE - IMPAIRED COUPLING OF TELEPHONE EARPHONES TO HEARING AIDS
IEC 60318:1970 An IEC artificial ear, of the wide band type, for the calibration of earphones used in audiometry
ETR 051 : 20001 HUMAN FACTORS (HF) - USABILITY CHECKLIST FOR TELEPHONES BASIC REQUIREMENTS

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