Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

European Telecommunications Standards Institute

Foreword
Introduction
1 Scope
2 References
3 Definitions, symbols and abbreviations
4 Experimental design
  4.1 Introduction
  4.2 Subjects
  4.3 Materials
  4.4 Context
  4.5 The Pilot Study
  4.6 The Main Study
5 Results
  5.1 Introduction
  5.2 Were the subject groups homogeneous?
  5.3 What performance and preference differences were there,
      if any, between the CEPT and GSM schemes?
  5.4 Is there any effect, positive or negative, from learning
      both schemes?
  5.5 What type of errors were subjects making?
  5.6 What level of usability/learnability is achievable with
      the current code schemes?
6 Conclusions
  6.1 General
  6.2 Training materials
  6.3 Test materials
  6.4 The results
Annex A: Sample Training Booklet for CEPT scheme
Annex B: Opinion Questionnaire
Annex C: Sample Quiz for CEPT Code Scheme
Annex D: General Instructions
History

States the results of the research work conducted to develop a European Telecommunication Standard (ETS) defining a harmonized minimum man-machine interface (MMI) for the access and control of public network based telecommunications services, and in particular supplementary services.

Committee	HF 1
DocumentType	Standard
Pages	61
PublisherName	European Telecommunications Standards Institute
Status	Current

ETR 261-7 : 20001
TR 102 015 : 1.1.1	HUMAN FACTORS (HF); SUPPLEMENTARY SERVICES; A REVIEW OF ETSI DELIVERABLES
ETR 261-1 : 20001
ETR 261-6 : 20001

ETR 261-4 : 20001
ETS 300 738 : 20001	HUMAN FACTORS (HF); MINIMUM MAN-MACHINE INTERFACE (MMI) TO PUBLIC NETWORK BASED SUPPLEMENTARY SERVICES
ETS 300 511 : 20002	EUROPEAN DIGITAL CELLULAR TELECOMMUNICATIONS SYSTEM (PHASE 2) - MAN-MACHINE INTERFACE (MMI) OF THE MOBILE STATION (MS)
ETR 261-1 : 20001