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ETR 345 : 20001

Current
Current

The latest, up-to-date edition.

HUMAN FACTORS (HF) - CHARACTERISTICS OF TELEPHONE KEYPADS AND KEYBOARDS - REQUIREMENTS OF ELDERLY AND DISABLED PEOPLE
Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

European Telecommunications Standards Institute

Foreword
Introduction
1 Scope
2 References
3 Definitions, symbols and abbreviations
  3.1 Definitions
  3.2 Symbols
  3.3 Abbreviations
4 Recommendations for the characteristics of telephone keypads
  and keyboards
  4.1 Keypad layout
  4.2 Size of keys
  4.3 The space between each key
  4.4 Separation of key groups
  4.5 Shape of keys
  4.6 Key tops
  4.7 Height of characters on the keys
  4.8 Contrast between characters and keys
  4.9 Contrast between keys and telephone set
  4.10 Key material
  4.11 Tactile feedback and ease of keying
  4.12 Angle of keypad
  4.13 Labelling of function keys
  4.14 Activation of functions
  4.15 Labelling of memory keys
Annex A: Bibliography
History

Provides recommendations about the physical characteristics of telephone keypads and keyboards, which correspond to the requirements of elderly and disabled people.

Committee
14
DocumentType
Standard
Pages
14
PublisherName
European Telecommunications Standards Institute
Status
Current

DIN EN 1332-3 E : 2008 IDENTIFICATION CARD SYSTEMS - MAN-MACHINE INTERFACE - PART 3: KEYPADS
DIN EN 1332-3:2008-11 IDENTIFICATION CARD SYSTEMS - MAN-MACHINE INTERFACE - PART 3: KEYPADS
UNI EN 1332-3 : 2009 IDENTIFICATION CARD SYSTEMS - MAN-MACHINE INTERFACE - PART 3: KEYPADS
I.S. EN 1332-3:2008 IDENTIFICATION CARD SYSTEMS - MAN-MACHINE INTERFACE - PART 3: KEYPADS
I.S. CWA 14170:2004 SECURITY REQUIREMENTS FOR SIGNATURE CREATION APPLICATIONS
07/30160845 DC : 0 BS EN 1332-3 - IDENTIFICATION CARD SYSTEMS - MAN-MACHINE INTERFACE - PART 3: KEY PADS
EG 202 048 : 1.1.1 HUMAN FACTORS (HF); GUIDELINES ON THE MULTIMODALITY OF ICONS, SYMBOLS AND PICTOGRAMS
EG 202 191 : 1.1.1 HUMAN FACTORS (HF); MULTIMODAL INTERACTION, COMMUNICATION AND NAVIGATION GUIDELINES
TR 102 612 : 1.1.1 HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1)
EN 1332-3:2008 Identification card systems - Man-machine interface - Part 3: Keypads
BS EN 1332-3:2008 Identification card systems. Man-machine interface Keypads

ETS 300 640 : 20001 HUMAN FACTORS (HF) - ASSIGNMENT OF ALPHABETIC LETTERS TO DIGITS ON STANDARD TELEPHONE KEYPAD ARRAYS
ETR 116 : 20001 HUMAN FACTORS GUIDELINES FOR ISDN TERMINAL EQUIPMENT DESIGN
ETR 166 : 20001 HUMAN FACTORS (HF); EVALUATION OF TELEPHONES FOR PEOPLE WITH SPECIAL NEEDS; AN EVALUATION METHOD

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