Preview

I.S. CWA 14842-1:2003

Withdrawn

Preview

ELECTRONIC COMMERCE - SHOP PRESENTATION AND TRANSACTIONS - PART 1: REGULATORY AND SELF-REGULATORY REQUIREMENTS

Available format(s)

Hardcopy , PDF

Withdrawn date

10-19-2007

Language(s)

English

Published date

11-28-2003

Publisher

National Standards Authority of Ireland

Preview

Introduction
1 Scope
2 Terms and definitions
3 Criteria for Information Phase
  3.1 Information presentation
  3.2 Supplier identification
  3.3 Price information
  3.4 Offer
  3.5 Information on the selection and order procedure
4 Criteria for Pre-Contractual Phase
  4.1 Purchaser's status
  4.2 Place of jurisdiction
  4.3 Applicable law
  4.4 Accessibility
5 Criteria for Contract Formation
  5.1 Scope
  5.2 Unfair terms
  5.3 Amendments
  5.4 Input errors
  5.5 Conditions of sale - Inclusion and content
  5.6 Form of contract
  5.7 Registration
  5.8 Programming
  5.9 Contract declaration
  5.10 Acceptance of contract
6 Criteria for Processing Phase
  6.1 Delivery
  6.2 Payment
  6.3 Right of withdrawal
7 Criteria for Implementation Phase
  7.1 Consumer service
  7.2 Out-of-court dispute settlement
  7.3 Warranty
  7.4 Guarantee
8 Common Trust Features in all Phases
  8.1 Data protection
  8.2 Intellectual property rights
  8.3 Fair trading
Annex A (normative) Self-declaration
Annex B (informative) List of EU regulations concerning
                      online commerce
Annex C (informative) List of guidelines and trust initiatives
Annex D (informative) List of abbreviations
Bibliography

Identifies sound online practices based on EU and International regulatory and self-regulatory framework designed to enable effective conduct of e-business with consumers (B2C).

DocumentType	Standard
Pages	57
PublisherName	National Standards Authority of Ireland
Status	Withdrawn

EN ISO 9241-4:1998	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 4: Keyboard requirements (ISO 9241-4:1998)
EN ISO 9241-7 : 1998	ERGONOMIC REQUIREMENTS FOR OFFICE WORK WITH VISUAL DISPLAY TERMINALS (VDTS) - PART 7: REQUIREMENTS FOR DISPLAY WITH REFLECTIONS
EN ISO 9241-11:1998	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability (ISO 9241-11:1998)
ISO/IEC Guide 14:2003	Purchase information on goods and services intended for consumers
EN ISO 9241-1:1997/A1:2001	ERGONOMIC REQUIREMENTS FOR OFFICE WORK WITH VISUAL DISPLAY TERMINALS (VDTS) - GENERAL INTRODUCTION
EN ISO 9241-5:1999	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 5: Workstation layout and postural requirements (ISO 9241-5:1998)
EN ISO 9241-6:1999	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 6: Guidance on the work environment (ISO 9241-6:1999)
EN ISO 9241-15:1997	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 15: Command dialogues (ISO 9241-15:1997)
EN ISO 9241-13:1998	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 13: User guidance (ISO 9241-13:1998)
EN ISO 9241-9:2000	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 9: Requirements for non-keyboard input devices (ISO 9241-9:2000)
EN ISO 9241-17:1998	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 17: Form filling dialogues (ISO 9241-17:1998)
EN ISO 9241-10 : 1996
EN ISO 9241-16:1999	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 16: Direct manipulation dialogues (ISO 9241-16:1999)
EN ISO 9241-14:1999	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 14: Menu dialogues (ISO 9241-14:1995)
EN ISO 9241-12:1998	Ergonomic requirements for office work with visual display terminals (VDTs) - Part 12: Presentation of information (ISO 9241-12:1998)
EN ISO 9241-8 : 1997	ERGONOMIC REQUIREMENTS FOR OFFICE WORK WITH VISUAL DISPLAY TERMINALS (VDTS) - PART 8: REQUIREMENTS FOR DISPLAYED COLOURS