I.S. EN 15565:2008
Current
The latest, up-to-date edition.
Hardcopy , PDF
English
01-01-2008
For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
Only cited Standards give presumption of conformance to New Approach Directives/Regulations.
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Competencies
5 Framework of training programmes
5.1 General
5.2 Timeframe
5.3 Methodology
6 Common subjects
6.1 Theoretical knowledge
6.2 Guiding techniques and skills
6.2.1 General
6.2.2 Presentation techniques
6.2.3 Communications techniques
6.2.4 Group management
6.2.5 Guiding for persons with special needs
6.3 Business knowledge and skills
7 Area-specific subjects
7.1 Theoretical knowledge
7.1.1 General
7.1.2 Human history
7.1.3 Environment
7.1.4 Culture
7.1.5 Economics
7.1.6 Contemporary life
7.2 Working conditions
8 Practical training
9 Assessment for qualification
10 Training providers
10.1 General
10.2 Quality assurance
10.3 Requirements for trainers
10.3.1 General
10.3.2 Qualification of trainers for practical
training
10.4 Training facilities
Annex A (normative) - Required language skills to
guide visitors
Annex B (normative) - Required language skills to
communicate in the area of
qualification
Annex C (informative) - A-deviations
Bibliography
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