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I.S. EN ISO 9000:2015

Current
Current

The latest, up-to-date edition.

QUALITY MANAGEMENT SYSTEMS - FUNDAMENTALS AND VOCABULARY (ISO 9000:2015)
Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2015

Preview

For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.

Only cited Standards give presumption of conformance to New Approach Directives/Regulations.

Foreword
Introduction
1 Scope
2 Fundamental concepts and quality management
  principles
3 Terms and definitions
Annex A (informative) - Concept relationships and
        their graphical representation
Bibliography
Alphabetical index of terms

Explains the fundamental concepts and principles of quality management which are universally applicable to the following: - organizations seeking sustained success through the implementation of a quality management system; - customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements; - organizations seeking confidence in their supply chain that their product and service requirements will be met; - organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management; - organizations performing conformity assessments against the requirements of ISO 9001; - providers of training, assessment or advice in quality management; and - developers of related standards.

DevelopmentNote
Supersedes I.S. EN ISO 8402. (07/2005) Supersedes I.S. EN ISO 9000-1. (08/2012)
DocumentType
Standard
Pages
65
PublisherName
National Standards Authority of Ireland
Status
Current
Supersedes

Standards Relationship
SN EN ISO 9000 : 2015 Identical
NBN EN ISO 9000 : 2015 Identical
BS EN ISO 9000:2015 Identical
ISO 9000:2015 Identical
NEN EN ISO 9000 : 2015 Identical
DIN EN ISO 9000:2015-11 Identical
UNI EN ISO 9000 : 2005 Identical
UNE-EN ISO 9000:2015 Identical
NS EN ISO 9000 : 2000 Identical
EN ISO 9000:2015 Identical

I.S. 821:2006 GAS PRESSURE REGULATING STATIONS FOR DISTRIBUTION
I.S. 3218:2013 FIRE DETECTION AND ALARM SYSTEMS FOR BUILDINGS - SYSTEM DESIGN, INSTALLATION, COMMISSIONING, SERVICING AND MAINTENANCE
I.S. 328:2015/AC1:2015 GAS TRANSMISSION PIPELINES AND PIPELINE INSTALLATIONS (EDITION 4)
I.S. EN 13670:2009 EXECUTION OF CONCRETE STRUCTURES
I.S. 328:2015 GAS TRANSMISSION PIPELINES AND PIPELINE INSTALLATIONS (EDITION 4)
I.S. EN 13670 NATIONAL ANNEX:2015 IRISH NATIONAL ANNEX TO I.S. EN 13670:2009 - EXECUTION OF CONCRETE STRUCTURES
I.S. 393:2005 ENERGY MANAGEMENT SYSTEMS - REQUIREMENTS WITH GUIDANCE FOR USE

ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
ISO/IEC 17000:2004 Conformity assessment Vocabulary and general principles
ISO 19011:2011 Guidelines for auditing management systems
ISO 1087-1:2000 Terminology work Vocabulary Part 1: Theory and application
ISO 10015:1999 Quality management Guidelines for training
ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements
ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
ISO 31000:2009 Risk management Principles and guidelines
ISO/TS 16949:2009 Quality management systems Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations
ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
ISO 10241-2:2012 Terminological entries in standards — Part 2: Adoption of standardized terminological entries
ISO 10004:2012 Quality management Customer satisfaction Guidelines for monitoring and measuring
ISO 10014:2006 Quality management Guidelines for realizing financial and economic benefits
ISO 50001:2011 Energy management systems Requirements with guidance for use
ISO 10005:2005 Quality management systems Guidelines for quality plans
ISO 10008:2013 Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
ISO 10006:2003 Quality management systems Guidelines for quality management in projects
ISO/IEC Guide 99:2007 International vocabulary of metrology Basic and general concepts and associated terms (VIM)
ISO 10018:2012 Quality management Guidelines on people involvement and competence
ISO 3534-2:2006 Statistics Vocabulary and symbols Part 2: Applied statistics
ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
ISO/TR 10013:2001 Guidelines for quality management system documentation
ISO 14001:2015 Environmental management systems — Requirements with guidance for use
ISO 10012:2003 Measurement management systems — Requirements for measurement processes and measuring equipment
ISO 9001:2015 Quality management systems — Requirements
ISO/IEC Guide 2:2004 Standardization and related activities General vocabulary
ISO 10241-1:2011 Terminological entries in standards — Part 1: General requirements and examples of presentation
ISO 704:2009 Terminology work — Principles and methods
ISO 10007:2017 Quality management — Guidelines for configuration management
ISO Guide 73:2009 Risk management — Vocabulary

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