I.S. ENV 14383-2:2004

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Preliminary questions: the area, its crime problems and
  the stakeholders
  4.1 General
  4.2 Where: Identification of the area
      4.2.1 Focus on urban environments
      4.2.2 Level at which action can be taken
      4.2.3 Type of area
  4.3 What: Problem identification
      4.3.1 Crime
      4.3.2 Fear of crime
  4.4 Who: Stakeholders
  4.5 In sum: identification of 'where', 'what' and 'who'
5 Urban Planning and Design Guidelines
  5.1 Introduction
  5.2 Three categories, 15 strategies, more than 100
      measures
      5.2.1 General
      5.2.2 Urban planning strategies
      5.2.3 Urban design strategies
      5.2.4 Management strategies
  5.3 How to choose the strategies
6 Process to prevent and reduce crime problems by urban
  planning and management
  6.1 General
  6.2 Responsible body, mission statement, working group
      6.2.1 General
      6.2.2 Mission statement
      6.2.3 Working group
      6.2.4 The planning document of the working group
      6.2.5 Consultation mechanisms
  6.3 Steps to be taken
      6.3.1 Step 1: Crime review or crime assessment
      6.3.2 Step 2: Objectives/requirements
      6.3.3 Step 3: Plan
      6.3.4 Step 4: Decision by responsible body
      6.3.5 Step 5: Action and implementation
      6.3.6 Step 6: Monitor, audit and corrective action
  6.4 Flow chart
Annex A (informative) Assessment of crime preventive and
        fear reducing features of a plan for a new area
Annex B (informative) Crime review: problem identification
        in an existing area
Annex C (informative) Fear of crime
Annex D (informative) Problem x strategy/measure matrices
        for 8 types of environment