INFORMATION TECHNOLOGY - LEARNING, EDUCATION AND TRAINING - QUALITY MANAGEMENT, ASSURANCE AND METRICS - PART 1: GENERAL APPROACH

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2008

Publisher

Information Technology Industry Council

Foreword
Introduction
1 Scope
2 Terms and definitions
3 Process model
4 Conformance
Annex A (informative) - Explanation for the use of the model
Annex B (informative) - DIN process model (DIN PAS 1032-1)
Annex C (informative) - French code of practice in E-Learning
        (AFNOR Z76-001)
Annex D (informative) - Reference Quality Criteria (RQC)
        DIN PAS 1032-1
Annex E (informative) - Harmonized model for quality management
        for learning, education, and training:
        mapping CELTSC and RFDQ
Annex F (informative) - Specific quality objectives
Annex G (informative) - References

Gives a common framework to describe, specify, and understand critical properties, characteristics, and metrics of quality.

Committee	V36
DocumentType	Standard
Pages	128
PublisherName	Information Technology Industry Council
Status	Current

Standards	Relationship
ISO/IEC 19796-1:2005	Identical

ISO 10015:1999	Quality management Guidelines for training
ISO/IEC 11179-3:2013	Information technology — Metadata registries (MDR) — Part 3: Registry metamodel and basic attributes
DIN PAS 1032-1 : 2004	LEARNING, EDUCATION AND TRAINING FOCUSING ON E-LEARNING - PART 1: REFERENCE MODEL FOR QUALITY MANAGEMENT AND QUALITY ASSURANCE - PLANNING, DEVELOPMENT, REALIZATION AND EVALUATION OF PROCESSES AND OFFERS IN LEARNING, EDUCATION AND TRAINING
ISO 9004:2009	Managing for the sustained success of an organization A quality management approach
ISO 9001:2015	Quality management systems — Requirements
ISO 9000:2015	Quality management systems — Fundamentals and vocabulary
ISO/IEC Guide 2:2004	Standardization and related activities General vocabulary

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INCITS/ISO/IEC 19796-1 : 2008

Current

Table of Contents

Abstract

General Product Information

International Equivalents

Standards Referencing This Book

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