• There are no items in your cart

ISO/IEC 33020:2015

Withdrawn
Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

View Superseded by
withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

Information technology Process assessment Process measurement framework for assessment of process capability
Available format(s)

Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users

Withdrawn date

11-23-2019

Language(s)

English

Published date

02-27-2015

ISO/IEC 33020:2015 defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals.

The process measurement frameworks defined in ISO/IEC 33020:2015 form a structure which

a) facilitates self-assessment,

b) provides a basis for use in process improvement and process quality determination,

c) is applicable across all application domains and sizes of organization,

d) produces a set of process (capability) attribute ratings (process profile), and

e) derives a process capability level.

DevelopmentNote
Partially supersedes ISO/IEC 15504-2. (03/2015)
DocumentType
Standard
Pages
18
PublisherName
International Organization for Standardization
Status
Withdrawn
SupersededBy
Supersedes

Standards Relationship
BS ISO/IEC 33020:2015 Identical
GOST R ISO/IEC 33020 : 2017 Identical
SANS 33020 : 1ED 2017 Identical

CAN/CSA-ISO/IEC 30105-3:18 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM) (Adopted ISO/IEC 30105-3:2016, first edition, 2016-11-15)
15/30291709 DC : 0 BS ISO/IEC 30105-2 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 2: PROCESS ASSESSMENT MODEL
15/30322573 DC : 0 BS ISO/IEC 33071 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - AN INTEGRATED PROCESS CAPABILITY ASSESSMENT MODEL FOR ENTERPRISE PROCESSES
BS ISO/IEC 29110-3-3:2016 Systems and software engineering. Lifecycle profiles for Very Small Enterprises (VSEs) Certification requirements for conformity assessments of VSE profiles using process assessment and maturity models
17/30354695 DC BS ISO 8000-62. Data quality. Part 62. Data quality management: Organizational process maturity assessment: Application of the ISO/IEC 330xx family of standards
ISO/IEC 30105-3:2016 Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 3: Measurement framework (MF) and organization maturity model (OMM)
BS ISO/IEC IEEE 24765:2010 Systems and software engineering. Vocabulary
14/30229005 DC : 0 BS ISO/IEC 29169 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - THE APPLICATION OF CONFORMITY ASSESSMENT METHODOLOGY TO THE ASSESSMENT TO PROCESS QUALITY CHARACTERISTICS AND ORGANIZATIONAL MATURITY
PD ISO/IEC TR 29110-5-2-1:2016 Systems and software engineering. Lifecycle profiles for Very Small Entities (VSEs) Organizational management guidelines
BS ISO/IEC 25066:2016 Systems and software engineering. Systems and software Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for Usability. Evaluation Report
PD ISO/IEC TR 29110-3-1:2015 Systems and software engineering. Lifecycle profiles for Very Small Entities (VSEs) Assessment guide
ISO/IEC 30105-4:2016 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Terms and concepts
ISO/IEC TR 29110-3-1:2015 Systems and software engineering Lifecycle profiles for Very Small Entities (VSEs) Part 3-1: Assessment guide
ISO/IEC/IEEE 15939:2017 Systems and software engineering — Measurement process
18/30354698 DC : DRAFT FEB 2018 BS ISO 8000-63 - DATA QUALITY - PART 63: DATA QUALITY MANAGEMENT: PROCESS MEASUREMENT
ISO/IEC 33002:2015 Information technology Process assessment Requirements for performing process assessment
15/30312480 DC : 0 BS ISO/IEC 30105-4 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES - BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 4: TERMS AND CONCEPTS
BS ISO/IEC 33002:2015 Information technology. Process assessment. Requirements for performing process assessment
BS ISO/IEC 30105-5:2016 Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Guidelines
CAN/CSA-ISO/IEC 30105-2:18 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM) (Adopted ISO/IEC 30105-2:2016, first edition, 2016-11-15)
CAN/CSA-ISO/IEC TR 29110-5-2-1:18 Systems and software engineering — Lifecycle profiles for Very Small Entities (VSEs) — Part 5-2-1: Organizational management guidelines (Adopted ISO/IEC TR 29110-5-2-1:2016, first edition, 2016-06-15)
VDI 5702 Blatt 1:2017-04 Medical device software - Medical SPICE Process assessment model
ISO/TS 8000-60:2017 Data quality — Part 60: Data quality management: Overview
CAN/CSA-ISO/IEC 30105-4:18 Information technology — IT Enabled Services- Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Terms and concepts (Adopted ISO/IEC 30105-4:2016, first edition, 2016-11-15)
15/30285994 DC : 0 BS ISO/IEC 30105-1 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES/ BUSINESS PROCESS OUTSOURCING (ITESBPO) LIFECYCLE PROCESSES - PROCESS REFERENCE MODEL (PRM)
15/30291621 DC : 0 BS ISO/IEC 30105-3 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 3: MEASUREMENT FRAMEWORK AND ORGANIZATIONAL MATURITY MODEL
ISO/IEC TR 29110-5-2-1:2016 Systems and software engineering — Lifecycle profiles for Very Small Entities (VSEs) — Part 5-2-1: Organizational management guidelines
ISO/IEC/IEEE 12207:2017 Systems and software engineering — Software life cycle processes
BS ISO/IEC 30105-1:2016 Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process reference model (PRM)
BS ISO/IEC 33071:2016 Information technology. Process assessment. An integrated process capability assessment model for Enterprise processes
CAN/CSA-ISO/IEC 29169:18 Information technology ? Process assessment ? Application of conformity assessment methodology to the assessment to process quality characteristics and organizational maturity (Adopted ISO/IEC 29169:2016, first edition, 2016-04-01)
ISO/IEC TS 33030:2017 Information technology — Process assessment — An exemplar documented assessment process
ISO/IEC 29169:2016 Information technology Process assessment Application of conformity assessment methodology to the assessment to process quality characteristics and organizational maturity
ISO/IEC 33063:2015 Information technology Process assessment Process assessment model for software testing
ISO/IEC 33071:2016 Information technology Process assessment An integrated process capability assessment model for Enterprise processes
ISO/IEC TS 33073:2017 Information technology Process assessment Process capability assessment model for quality management
ISO/IEC TS 33072:2016 Information technology — Process assessment — Process capability assessment model for information security management
BS ISO/IEC 30105-4:2016 Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Terms and concepts
PD ISO/IEC TR 33014:2013 Information technology. Process assessment. Guide for process improvement
CAN/CSA-ISO/IEC TS 33072:18 Information technology ? Process assessment ? Process capability assessment model for information security management (Adopted ISO/IEC TS 33072:2016, first edition, 2016-07-15, corrected version 2016-09-01)
15/30319466 DC : 0 BS ISO/IEC 29110-3-3 - SOFTWARE ENGINEERING - LIFECYCLE PROFILES FOR VERY SMALL ENTITIES (VSES) - PART 3-3: CERTIFICATION REQUIREMENTS FOR PROCESS CAPABILITY
BS ISO/IEC 33063:2015 Information technology. Process assessment. Process assessment model for software testing
BS ISO/IEC 29169:2016 Information technology. Process assessment. Application of conformity assessment methodology to the assessment to process quality characteristics and organizational maturity
PD ISO/IEC TS 33030:2017 Information technology. Process assessment. An exemplar documented assessment process
CAN/CSA-ISO/IEC 33063:16 Information technology Process assessment Process assessment model for software testing (Adopted ISO/IEC 33063:2015, first edition, 2015-08-15)
ISO 8000-2:2017 Data quality Part 2: Vocabulary
BS ISO/IEC/IEEE 15939:2017 Systems and software engineering. Measurement process
CAN/CSA-ISO/IEC 30105-5:18 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 5: Guidelines (Adopted ISO/IEC 30105-5:2016, first edition, 2016-11-15)
ISO/IEC 30105-5:2016 Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 5: Guidelines
ISO/IEC 29110-3-3:2016 Systems and software engineering Lifecycle profiles for Very Small Enterprises (VSEs) Part 3-3: Certification requirements for conformity assessments of VSE profiles using process assessment and maturity models
ISO/IEC 30105-1:2016 Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 1: Process reference model (PRM)
ISO/IEC TR 33014:2013 Information technology Process assessment Guide for process improvement
BS ISO/IEC 29190:2015 Information technology. Security techniques. Privacy capability assessment model
CAN/CSA-ISO/IEC TS 33052:18 Information technology ? Process reference model (PRM) for information security management (Adopted ISO/IEC TS 33052:2016, first edition, 2016-06-15)
CAN/CSA-ISO/IEC 25066:18 Systems and software engineering ? Systems and software Quality Requirements and Evaluation (SQuaRE) ? Common Industry Format (CIF) for Usability ? Evaluation Report (Adopted ISO/IEC 25066:2016, first edition, 2016-06-15)
BS ISO/IEC 30105-3:2016 Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Measurement framework (MF) and organization maturity model (OMM)
BS ISO/IEC 30105-2:2016 Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM)
PD ISO/IEC TS 33052:2016 Information technology. Process reference model (PRM) for information security management
13/30241122 DC : 0 BS ISO/IEC 33002 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - REQUIREMENTS FOR PERFORMING PROCESS ASSESSMENT
PD ISO/IEC TS 33072:2016 Information technology. Process assessment. Process capability assessment model for information security management
CAN/CSA-ISO/IEC 30105-1:18 Information technology — IT Enabled Services- Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 1: Process reference model (PRM) (Adopted ISO/IEC 30105-1:2016, first edition, 2016-11-15)
14/30259865 DC : 0 BS ISO/IEC 33063 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PROCESS ASSESSMENT MODEL FOR SOFTWARE TESTING
ISO/IEC 29190:2015 Information technology Security techniques Privacy capability assessment model
ISO/IEC 30105-2:2016 Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 2: Process assessment model (PAM)
ISO/IEC TS 33052:2016 Information technology — Process reference model (PRM) for information security management
ISO/IEC/IEEE 24765:2017 Systems and software engineering — Vocabulary

ISO/IEC 33001:2015 Information technology Process assessment Concepts and terminology
ISO/IEC 33003:2015 Information technology Process assessment Requirements for process measurement frameworks
ISO/IEC 33002:2015 Information technology Process assessment Requirements for performing process assessment
ISO/IEC 33004:2015 Information technology Process assessment Requirements for process reference, process assessment and maturity models
ISO/IEC 15939:2007 Systems and software engineering Measurement process
AS ISO/IEC/IEEE 12207:2019 Systems and software engineering - Software life cycle processes

View more information
US$73.00
Excluding Tax where applicable

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.