Given particular consideration is the role of IT in managing change, and the way in which it can be both an enabler and an inhibitor of change. This book will enable you to ensure that all departments in your organisation work together efficiently and effectively, making your business more productive and profitable. The book will enable you to: Know about the key drivers of change and how to respond to them, identify when change is necessary, and the risks of resistance, Understand the key things to consider when faced with change – Why? What? How? Who? When?, Be aware of the six major facets of business and how they interconnect, Use IT to maximum effect, smooth your path to change and minimise potential problems, Manage the transition.