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NBN ISO 10008 : 2014

Current
Current

The latest, up-to-date edition.

QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR BUSINESS-TO-CONSUMER ELECTRONIC COMMERCE TRANSACTIONS
Published date

07-07-2014

Gives guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within an organization.

DocumentType
Standard
PublisherName
Belgian Standards
Status
Current

Standards Relationship
ISO 10008:2013 Identical

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