NEN ISO/IEC 30105-1 : 2016
Current
Current
The latest, up-to-date edition.
INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 1: PROCESS REFERENCE MODEL (PRM)
Published date
12-19-2016
Publisher
Defines the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. Also defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.
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