NEN NPR ISO/IEC TR 20000-4 : 2010
Current
Current
The latest, up-to-date edition.
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 4: PROCESS REFERENCE MODEL
Published date
01-12-2013
Publisher
Specifies a process reference model comprising a set of processes, described in terms of process purpose and outcomes that demonstrate coverage of the requirements of ISO/IEC 20000-1.
Sorry this product is not available in your region.
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.