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NEN NPR ISO/TS 10004 : 2010

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR MONITORING AND MEASURING

Superseded date

09-26-2012

Published date

01-12-2013

Gives guidance in defining and implementing processes to monitor and measure customer satisfaction.

DocumentType
Standard
PublisherName
Netherlands Standards
Status
Superseded
SupersededBy

Standards Relationship
ISO/TS 10004:2010 Identical

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