NEN NPR ISO/TS 10004 : 2010
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR MONITORING AND MEASURING
Superseded date
09-26-2012
Published date
01-12-2013
Publisher
Gives guidance in defining and implementing processes to monitor and measure customer satisfaction.
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