NF EN ISO 18295-1 : 2017
Current
Current
The latest, up-to-date edition.
CUSTOMER CONTACT CENTRES - PART 1: REQUIREMENTS FOR CUSTOMER CONTACT CENTRES
Published date
06-28-2016
Publisher
| DevelopmentNote |
Indice de classement: X50-717-1. PR NF EN ISO 18295-1 June 2016. (06/2016) Supersedes NF EN 15838. (09/2017)
|
| DocumentType |
Standard
|
| PublisherName |
Association Francaise de Normalisation
|
| Status |
Current
|
| Supersedes |
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