NS ISO/IEC 20000-2 : 2012
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS
Superseded date
10-11-2019
Published date
06-16-2014
Gives guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1.
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