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SANS 1300 : 1ED 2013

Superseded
Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR MONITORING AND MEASURING
Superseded date

09-30-2023

Published date

04-25-2013

Specifies guidance in defining and implementing processes to monitor and measure customer satisfaction.

Committee
TC 176
DocumentType
Standard
PublisherName
South African Bureau of Standards
Status
Superseded
SupersededBy

Standards Relationship
ISO 10004:2012 Identical

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