SANS 20000-2 : 2ED 2014
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS
10-11-2023
11-23-2012
Gives guidance on the application of an SMS based on ISO/IEC 20000-1 (published in South Africa as an identical adoption under the designation SANS 20000-1).
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