SANS 20000-4 : 1ED 2014
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 4: PROCESS REFERENCE MODEL
10-12-2023
07-28-2014
Describes a process reference model comprising a set of processes, described terms of process purpose and outcomes that demonstrate coverage of the requirements of ISO/IEC 20000-1.
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