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SS-EN ISO 18295-2:2017

Current
Current

The latest, up-to-date edition.

Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
Available format(s)

Hardcopy

Language(s)

English

Published date

11-01-2017

ISO 18295-2:2017 specifies requirements for organizations using the services of customer contact centres (CCC).

Committee
PC 273
DocumentType
Standard
Pages
0
PublisherName
Standardiserings-Kommissionen I Sverige
Status
Current

Standards Relationship
EN ISO 18295-2:2017 Identical
ISO 18295-2:2017 Identical

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