USING ECMA-323 (CSTA XML) IN A VOICE BROWSER ENVIRONMENT

Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

European Telecommunications Standards Institute

Intellectual Property Rights
Foreword
Brief History
1 Scope
2 References
3 Brief Overview of ECMA-323
4 Fundamental Concepts
  4.1 CSTA Connection
  4.2 CSTA Connection State Model
  4.3 Connection State Transitions for CSTA Calls
5 CSTA Profiles
  5.1 Level 1a Voice Browser Profile
  5.2 Level 1b Voice Browser Profile
  5.3 Level 2 Voice Browser Profile
  5.4 Basic Telephony Profile
  5.5 Other Features
6 ECMA-323 Illustrative Examples
  6.1 Discovering the Capabilities of a Telephony Platform
  6.2 Starting a Monitor (i.e. listening for incoming calls)
  6.3 Notification of an Inbound Call
  6.4 Answering an Inbound Call
  6.5 Notification of a Connected Call
  6.6 Clearing a Connection
  6.7 Notification of a Cleared Connection
  6.8 Initiating an Outbound Call
  6.9 Outbound Call Event Sequence
  6.10 Single Step Transfer
  6.11 Notification of a Transferred Connection
  6.12 Deflect
  6.13 Notification of a Diverted Connection
  6.14 Single Step Conference
  6.15 Notification of a Party Added to a call
  6.16 Failure Response example
7 SALT/CSTA XML Programming Example
8 CCXML/CSTA XML Programming Example
9 CSTA Call Control Features
  9.1 Services
  9.2 Events
History

Explains how ECMA-323 can be used in a Voice Browser environment. These concepts illustrated in the present document can be applied to any Voice Browser environment that provides an XML-based read/write messaging interface (i.e. CSTA Service Boundary) that supports asynchronous events from a CSTA conformant communication platform.

Committee	ECMATC32
DocumentType	Standard
Pages	35
PublisherName	European Telecommunications Standards Institute
Status	Current

ECMA 269 : 9ED 2011	SERVICES FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
ECMA 323 : 6ED 2011	XML PROTOCOL FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3