Name: TR 103 125 : 1.1.1
Brand: ETSI
Price: 17.97 USD

CLOUD; SLAS FOR CLOUD SERVICES

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-12-2013

Publisher

European Telecommunications Standards Institute

Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Abbreviations
4 Background
5 Quality of Service (QoS)
6 Cloud Services Market
7 QoS Assessment
8 SLA Template
9 Discussion and Conclusion
History

Provides previous work on SLAs including ETSI guides from TC USER and contributions from EuroCIO, etc. and to derive potential requirements for cloud specific SLA standards.

Committee	CLOUD
DocumentType	Standard
Pages	14
PublisherName	European Telecommunications Standards Institute
Status	Current

ETR 003 : 20002	NETWORK ASPECTS (NA); GENERAL ASPECTS OF QUALITY OF SERVICE
TR 102 997 : 1.1.1	CLOUD; INITIAL ANALYSIS OF STANDARDIZATION REQUIREMENTS FOR CLOUD SERVICES
EG 202 009-3 : 1.3.1	USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA)
EG 202 009-1 : 1.3.1	USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS
EG 202 009-2 : 1.3.1	USER GROUP; QUALITY OF TELECOM SERVICES; PART 2: USER RELATED INDICATORS ON A SERVICE SPECIFIC BASIS