TR 4887-2008
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
Call centre standards scoping study
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
09-19-2019
English
02-19-2008
This Technical Report identifies the need for and feasibility of technical and operational standards for health and human services call centres and gives recommendations for development of further standards relevant to call centres.
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