Foreword
Introduction
1 Scope
2 Normative references
3 Symbols and abbreviated terms
4 Fundamentals of Six Sigma projects within organizations
5 Six Sigma measures
6 Six Sigma personnel and their roles
7 Minimum competencies required
8 Minimum Six Sigma training requirements
9 Six Sigma project prioritization and selection
10 Six Sigma project DMAIC methodology
11 Six Sigma project methodology - Typical tools employed
12 Monitoring a Six Sigma project
13 Critical to success factors for Six Sigma projects
14 Six Sigma infrastructures within an organization
Annex A (informative) - Sigma scores
Annex B (informative) - Training
Bibliography