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    ISO/IEC TR 20000-3 : 2009

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 3: GUIDANCE ON SCOPE DEFINITION AND APPLICABILITY OF ISO/IEC 20000-1

    International Organization for Standardization

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    ISO/IEC TR 20000-4 : 2010

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 4: PROCESS REFERENCE MODEL

    International Organization for Standardization

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    ISO/IEC 20000-1 : 2011

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS

    International Organization for Standardization

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    ISO/IEC 20000-3 : 2012

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 3: GUIDANCE ON SCOPE DEFINITION AND APPLICABILITY OF ISO/IEC 20000-1

    International Organization for Standardization

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    ISO/IEC 20000-2 : 2012

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS

    International Organization for Standardization

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    ISO/IEC TR 20000-5:2013

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 5: EXEMPLAR IMPLEMENTATION PLAN FOR ISO/IEC 20000-1

    International Organization for Standardization

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    ISO/IEC 27013 : 2015

    INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - GUIDANCE ON THE INTEGRATED IMPLEMENTATION OF ISO/IEC 27001 AND ISO/IEC 20000-1

    International Organization for Standardization

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    ISO/IEC TR 20000-9 : 2015

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 9: GUIDANCE ON THE APPLICATION OF ISO/IEC 20000-1 TO CLOUD SERVICES

    International Organization for Standardization

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    ISO/IEC TR 20000-10 : 2015

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 10: CONCEPTS AND TERMINOLOGY

    International Organization for Standardization

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    ISO/IEC TR 20000-11 : 2015

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 11: GUIDANCE ON THE RELATIONSHIP BETWEEN ISO/IEC 20000-1:2011 AND SERVICE MANAGEMENT FRAMEWORKS: ITIL[R]

    International Organization for Standardization

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