Foreword
Introduction
1 Scope
2 Normative references
3 Definitions
   3.1 Resources
   3.2 Data categories
   3.3 Data modelling
   3.4 Applications
4 Terminology Management Systems
   4.1 General description
   4.2 Types of Terminology Management Systems
5 Project phases
   5.1 Overview
   5.2 Conducting a pre-feasibility study
   5.3 Conducting a feasibility study
   5.4 Conducting a use-case analysis
   5.5 Establishing system requirements
   5.6 Analyzing cost-effectiveness
   5.7 Designing the system
   5.8 Developing the system
   5.9 Deploying the system
   5.10 Testing
   5.11 Populating, using, and maintaining the TMS
6 User-centered design
   6.1 General
   6.2 User-based approaches
        6.2.1 Identify the users and their needs
        6.2.2 Identifying output products
        6.2.3 Analyze the tasks to be performed and create
              use cases
        6.2.4 List and prioritize the requirements
        6.2.5 Conduct a competitive evaluation
        6.2.6 Prepare and evaluate a design prototype
        6.2.7 Adjust the design according to user feedback
        6.2.8 Perform a beta assessment
7 Terminological data categories
   7.1 General introduction to data categories
   7.2 Principles governing data category selection and use
        7.2.1 Concept orientation of terminological entries
        7.2.2 Contextual or semantic data categories
        7.2.3 Term autonomy
        7.2.4 Repeatability
        7.2.5 Granularity
        7.2.6 Data category elementarity
   7.3 Types of data categories
        7.3.1 Open, closed, and simple data categories
        7.3.2 Mandatory, optional, automatic, and default
              data categories
        7.3.3 Access levels: read, read-write, and hidden
              data categories
        7.3.4 Multimedia files
        7.3.5 Shared resources
        7.3.6 Relations between entries
   7.4 Database and data entry structures
   7.5 Factors affecting data category selection
   7.6 Translation-specific data categories
   7.7 Prescriptive data categories
   7.8 Data categories indicating workflow stages
   7.9 Standardized data category names and meanings
8 Data modelling for Terminology Management Systems
   8.1 Concept orientation
   8.2 The terminological meta-model
   8.3 Application-oriented data modelling
        8.3.1 Approaches to data modelling
        8.3.2 Data modelling
        8.3.3 Considerations for legacy data
   8.4 Partially equivalent concepts
9 Implementation
10 Deployment
   10.1 Overview of deployment activities
   10.2 Documentation, help, and educational materials
   10.3 Support and maintenance
   10.4 Interdependencies
   10.5 Announcements and ongoing promotion
   10.6 Delivery
   10.7 Training
   10.8 User satisfaction
11 User interfaces
   11.1 General
   11.2 Display and arrangement of terminological data
        11.2.1 Display of terminological data categories
        11.2.2 Display and arrangement of terminological
               entries
12 Inputting and editing data
   12.1 Data input
        12.1.1 Manual data input
        12.1.2 Importing data
   12.2 Editing data
   12.3 Data validation
   12.4 (Semi)automatic generation or modification of field
        content
   12.5 Character encoding
   12.6 Cross-references
   12.7 Multimedia files
13 Search functions
   13.1 General
   13.2 Searching for a concept entry
   13.3 Complex search and filtering
   13.4 Browsing
   13.5 Display of search results
14 Data output
   14.1 Multiple search results
   14.2 Sorting
   14.3 Production of printouts and printed vocabularies
   14.4 Data output for other applications
15 Organizing and administering the system
   15.1 General
   15.2 Data flow management
        15.2.1 Importance of data flow management
        15.2.2 Data structures and maintenance
        15.2.3 Data security
        15.2.4 Access control
        15.2.5 Interchange procedures
   15.3 Organization
        15.3.1 Staff infrastructure
        15.3.2 User support
        15.3.3 Copyright and other legal aspects
        15.3.4 Cost control and resource management
Annex A (informative) - Alphabetical index of terms
Annex B (informative) - Case studies: Data categories and
        data modelling
Bibliography