12/30257208 DC : DRAFT FEB 2012
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
BS ISO/IEC 20000-3 - INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 3: GUIDANCE ON SCOPE DEFINITION AND APPLICABILITY OF ISO/IEC 20000-1
11-30-2012
11-23-2012
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Fulfilling the requirements specified in ISO/IEC 20000-1
5 Applicability of ISO/IEC 20000-1
6 General principles for the scope of an SMS
Annex A (informative) - Main points on scope of the SMS,
applicability and conformity to ISO/IEC 20000-1
Annex B (informative) - Scenario based scope definitions
Annex C (informative) - Types of conformity assessments
Bibliography
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