14/30273523 DC : 0

Superseded

View Superseded by

BS EN ISO 9001 - QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS

Available format(s)

Hardcopy , PDF

Superseded date

09-30-2015

Language(s)

English

Publisher

British Standards Institution

Foreword
Introduction
0.1 General
0.2 The ISO standards for quality management
0.4 Plan-Do-Check-Act cycle
0.5 'Risk-based thinking'
0.6 Compatibility with other management system standards
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
5 Leadership
6 Planning for the quality management system
7 Support
8 Operation
9 Performance evaluation
10 Improvement
Annex A (informative) - Clarification of new structure,
terminology and concepts
Annex B (informative) - Quality management principles
Annex C (informative) - The ISO 10000 portfolio of quality
management standards
Bibliography

BS EN ISO 9001.

Committee	QS/1
DocumentType	Draft
Pages	54
PublisherName	British Standards Institution
Status	Superseded
SupersededBy	BS EN ISO 9001:2015

ISO 10001:2007	Quality management Customer satisfaction Guidelines for codes of conduct for organizations
ISO 19011:2011	Guidelines for auditing management systems
ISO 10015:1999	Quality management Guidelines for training
ISO/TR 10017:2003	Guidance on statistical techniques for ISO 9001:2000
IEC 61160:2005	Design review
ISO 10019:2005	Guidelines for the selection of quality management system consultants and use of their services
ISO 10004:2012	Quality management Customer satisfaction Guidelines for monitoring and measuring
ISO 10014:2006	Quality management Guidelines for realizing financial and economic benefits
ISO 10005:2005	Quality management systems Guidelines for quality plans
ISO 10008:2013	Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
ISO 10003:2007	Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
ISO 10006:2003	Quality management systems Guidelines for quality management in projects
ISO 10018:2012	Quality management Guidelines on people involvement and competence
ISO 10002:2014	Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9004:2009	Managing for the sustained success of an organization A quality management approach
ISO/TR 10013:2001	Guidelines for quality management system documentation
IEC 60300-1:2014	Dependability management - Part 1: Guidance for management and application
ISO 14001:2015	Environmental management systems — Requirements with guidance for use
ISO 10012:2003	Measurement management systems — Requirements for measurement processes and measuring equipment
ISO 9000:2015	Quality management systems — Fundamentals and vocabulary
ISO/IEC 90003:2014	Software engineering Guidelines for the application of ISO 9001:2008 to computer software
ISO 10007:2017	Quality management — Guidelines for configuration management