17/30348125 DC : 0
NA
Status of Standard is Unknown
Hardcopy , PDF
English
1 Scope
2 Terms and definitions
3 Structure of this International
Standard
4 Component A - Delivery principles
5 Component B - Key city-wide delivery
processes
6 Component C - Benefit realization
framework
7 Component D - Critical success factors
Annex A (informative) - Delivery principles
Annex B (informative) - Checklist of critical
success factors
Bibliography
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