ANSI/ISO/ASQ 10004:2012
Current
Current
The latest, up-to-date edition.
Quality Management - Customer Satisfaction - Guidelines For Monitoring And Measuring
Available format(s)
Hardcopy , PDF
Language(s)
English
Published date
04-29-2015
Publisher
Gives guidance in defining and implementing processes to monitor and measure customer satisfaction.
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.