ASQ H1248-2006
Current
The latest, up-to-date edition.
Everyday Excellence: Creating a Better Workplace through Attitude, Action, and Appreciation
Hardcopy
English
01-01-2006
Addresses the core of quality—people. If we want to achieve everyday excellence, we must do it for people and with people. People either have the right attitude or they don’t. They take the right action, or they don’t. They appreciate what they receive, or they don’t. ‘Attitude, action and appreciation’ actually form a cycle of excellence, since appreciation often stimulates, fosters, and encourages a better attitude. It all comes down to how we approach ourselves and how we interact with other people. Once we look for them, we find that the opportunities to practice and apply excellence in the workplace occur minute-by-minute throughout the day. These moments comprise the heart of everyday excellence. This book provides ten chapters of interconnected short stories and lessons. The lessons contain viewpoints and opinions, and hopefully new perspectives and insights. While the short stories are interconnected, each lesson stands alone. This, together with a very detailed index, enables the reader to use the book as a reference source.
Author: Clive Shearer.
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.