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BS EN ISO 9241-11:2018

BS EN ISO 9241-11:2018

Current

Current

The latest, up-to-date edition.

Ergonomics of human-system interaction Usability: Definitions and concepts

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

06-05-2018

Publisher

British Standards Institution

This document provides a framework for understanding the concept of usability and applying it to situations where people use interactive systems, and other types of systems (including built environments), and products (including industrial and consumer products) and services (including technical and personal services).

This document provides a framework for understanding the concept of usability and applying it to situations where people use interactive systems, and other types of systems (including built environments), and products (including industrial and consumer products) and services (including technical and personal services).

NOTE In this document, the phrase “object of interest?? refers to the system, product or service for which usability is being considered (see 8.1).

This document:

  • explains that usability is an outcome of use;

  • defines key terms and concepts;

  • identifies the fundamentals of usability; and

  • explains the application of the concept of usability.

It does not describe specific processes or methods for taking account of usability in design development or evaluation.

The intended users of this document include:

  • usability/ergonomics/human factors professionals;

  • designers and developers of systems, products and services;

  • quality assurance personnel;

  • public and corporate purchasers; and

  • consumer organizations.

The most common applications of this document are in design and evaluation.

Committee
PH/9
DocumentType
Standard
ISBN
9780580893285
Pages
38
ProductNote
This standard also refers ISO/IEC 25063 , ISO/IEC/TS 25011 , ISO/TR 16982, ISO/IEC 29138 , ISO/IEC/TR 25060, ISO/IEC 25010, ISO/IEC 26:9132012, , ISO/IEC/IEEE 15288:2015, ISO/IEC Guide 71:2014, ISO/IEC 25022, ISO/IEC 30071:2017, ISO/IEC 25023.
PublisherName
British Standards Institution
Status
Current
Supersedes

Standards Relationship
ISO 9241-11:2018 Identical
EN ISO 9241-11:2018 Identical
EN ISO 9241-11:1998 Identical

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Hardcopy - English
PDF - English
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