CEN/CLC Guide 6:2014
Current
Current
The latest, up-to-date edition.
Guide for addressing accessibility in standards
Published date
12-03-2014
Publisher
European Foreword
Foreword
Introduction
1 Scope
2 Terms and definitions
3 Accessibility
4 Accessibility in the standards development process
5 How to apply the Guide
6 Accessibility goals
7 Human abilities and characteristics
8 Strategies for addressing user accessibility needs
and design considerations in standards
Annex A (informative) - Global trends supporting
accessibility
Annex B (informative) - The International Classification
of Functioning, Disability and Health (ICF) as a
resource for terminology
Annex C (informative) - Questions to aid in achieving
the accessibility goals
Bibliography
ISO/IEC Guide 71:2014 provides guidance to standards developers on addressing accessibility requirements and recommendations in standards that focus, whether directly or indirectly, on systems (i.e. products, services and built environments) used by people. To assist standards developers to define accessibility requirements and recommendations, it presents a summary of current terminology relating to accessibility, issues to consider in support of accessibility in the standards development process, a set of accessibility goals (used to identify user accessibility needs), descriptions of (and design considerations for) human abilities and characteristics, and strategies for addressing user accessibility needs and design considerations in standards.
| Committee |
CEN/CLC/Guides
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| DevelopmentNote |
Supersedes UNE 170006. (02/2015)
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| DocumentType |
Guide
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| PublisherName |
Comite Europeen de Normalisation
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| Status |
Current
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| Supersedes |
| Standards | Relationship |
| UNE-CEN/CLC Guide 6:2014 | Identical |
| DIN-Fachbericht 131:2003 | Corresponds |
| I.S. EN 60335-1:2012 | HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 1: GENERAL REQUIREMENTS |
| DIN EN 15288-2:2009-05 | SWIMMING POOLS - PART 2: SAFETY REQUIREMENTS FOR OPERATION |
| BS EN 60335-2-9 : 2003 | HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 2-9: PARTICULAR REQUIREMENTS FOR GRILLS, TOASTERS AND SIMILAR PORTABLE COOKING APPLIANCES |
| S.R. CEN/TR 614-3:2010 | SAFETY OF MACHINERY - PART 3: ERGONOMIC PRINCIPLES FOR THE DESIGN OF MOBILE MACHINERY |
| BS EN 15288-1 : 2008 | SWIMMING POOLS - PART 1: SAFETY REQUIREMENTS FOR DESIGN |
| DIN EN 81-82 E : 2013 | SAFETY RULES FOR THE CONSTRUCTION AND INSTALLATION OF LIFTS - EXISTING LIFTS - PART 82: RULES FOR THE IMPROVEMENT OF THE ACCESSIBILITY OF EXISTING LIFTS FOR PERSONS INCLUDING PERSONS WITH DISABILITY |
| BS EN 60335-2-52 : 2003 | HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 2-52: PARTICULAR REQUIREMENTS FOR ORAL HYGIENE APPLIANCES |
| PREN 17161 : DRAFT 2017 | DESIGN FOR ALL - ACCESSIBILITY FOLLOWING A DESIGN FOR ALL APPROACH IN PRODUCTS, GOODS AND SERVICES - EXTENDING THE RANGE OF USERS |
| 11/30192936 DC : 0 | BS EN 13724 - POSTAL SERVICES - APERTURES OF PRIVATE LETTER BOXES AND LETTER PLATES - REQUIREMENTS AND TEST METHODS |
| 07/30166081 DC : 0 | BS EN 14012 - POSTAL SERVICES - QUALITY OF SERVICE - COMPLAINTS HANDLING PRINCIPLES |
| UNI CEN/TS 15511 : 2008 | POSTAL SERVICES - QUALITY OF SERVICE - INFORMATION AVAILABLE ON POSTAL SERVICES |
| UNI CEN/TS 15945 : 2011 | PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING |
| CENELEC GUIDE 28 : 2006 | ACCESSIBILITY IN INTERFACES IN LOW VOLTAGE ELECTRICAL INSTALLATIONS - A GUIDE FOR STANDARD WRITERS |
| 17/30360253 DC : 0 | BS EN 15288-1 - SWIMMING POOLS - PART 1: SAFETY REQUIREMENTS FOR DESIGN |
| EG 202 534 : 1.1.3 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES |
| 17/30360256 DC : 0 | BS EN 15288-2 - SWIMMING POOLS - PART 2: SAFETY REQUIREMENTS FOR OPERATION |
| S.R. CEN/TR 16467:2013 | PLAYGROUND EQUIPMENT ACCESSIBLE FOR ALL CHILDREN |
| 17/30366897 DC : 0 | BS EN 17161 - DESIGN FOR ALL - ACCESSIBILITY FOLLOWING A DESIGN FOR ALL APPROACH IN PRODUCTS, GOODS AND SERVICES - EXTENDING THE RANGE OF USERS |
| TR 101 552 : 1.0.0 | GUIDANCE FOR THE APPLICATION OF CONFORMITY ASSESSMENT TO ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE |
| I.S. 373:2013 | UNIVERSAL DESIGN FOR CUSTOMER ENGAGEMENT IN TOURISM SERVICES |
| I.S. EN 14012:2008 | POSTAL SERVICES - QUALITY OF SERVICE - COMPLAINTS HANDLING PRINCIPLES |
| EN 60335-1:2012/A13:2017 | HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 1: GENERAL REQUIREMENTS (IEC 60335-1:2010, MODIFIED) |
| EN 81-70:2018 | Safety rules for the construction and installation of lifts - Particular applications for passenger and goods passenger lift - Part 70: Accessibility to lifts for persons including persons with disability |
| BS EN 614-1 : 2006 | SAFETY OF MACHINERY - ERGONOMIC DESIGN PRINCIPLES - PART 1: TERMINOLOGY AND GENERAL PRINCIPLES |
| EN 81-82:2013 | Safety rules for the construction and installation of lifts - Existing lifts - Part 82: Rules for the improvement of the accessibility of existing lifts for persons including persons with disability |
| BS 0:2016 | A STANDARD FOR STANDARDS - PRINCIPLES OF STANDARDIZATION |
| CEN/TS 16819:2015 | Postal services - Parcel boxes for end use - Technical features |
| EN 12182:2012 | Assistive products for persons with disability - General requirements and test methods |
| BS 9999:2008 | Code of practice for fire safety in the design, management and use of buildings |
| CEN/TR 16467:2013 | Playground equipment accessible for all children |
| BS EN 15288-2:2008 | Swimming pools Safety requirements for operation |
| CEN Guide 15:2012 | Guidance document for the development of service standards |
| 09/30207010 DC : 0 | BS EN 60335-2-6:2003/PRAB - HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 2-6: PARTICULAR REQUIREMENTS FOR STATIONARY COOKING RANGES, HOBS, OVENS AND SIMILAR APPLIANCES |
| I.S. EN 81-82:2013 | SAFETY RULES FOR THE CONSTRUCTION AND INSTALLATION OF LIFTS - EXISTING LIFTS - PART 82: RULES FOR THE IMPROVEMENT OF THE ACCESSIBILITY OF EXISTING LIFTS FOR PERSONS INCLUDING PERSONS WITH DISABILITY |
| 12/30256406 DC : 0 | BS EN 81-82 - SAFETY RULES FOR THE CONSTRUCTION AND INSTALLATION OF LIFTS - EXISTING LIFTS - PART 82: RULES FOR THE IMPROVEMENT OF THE ACCESSIBILITY OF EXISTING LIFTS FOR PERSONS INCLUDING PERSONS WITH DISABILITY |
| PD ISO/IEC GUIDE 37:2012 | Instructions for use of products by consumers |
| 05/30139205 DC : 0 | EN 15288-2 - SWIMMING POOLS - PART 2: SAFETY REQUIREMENTS FOR OPERATION |
| S.R. CEN TS 81-82:2008 | SAFETY RULES FOR THE CONSTRUCTION AND INSTALLATION OF LIFTS - EXISTING LIFTS - PART 82: IMPROVEMENT OF THE ACCESSIBILITY OF EXISTING LIFTS FOR PERSONS INCLUDING PERSONS WITH DISABILITY |
| BS 8878:2010 | Web accessibility. Code of practice |
| 12/30267153 DC : 0 | BS EN 60335-2-9:2003/FPRAD - HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 2-9: PARTICULAR REQUIREMENTS FOR GRILLS, TOASTERS AND SIMILAR PORTABLE COOKING APPLIANCES |
| PD CEN/TR 16467:2013 | Playground equipment accessible for all children |
| UNI EN 81-82 : 2013 | SAFETY RULES FOR THE CONSTRUCTION AND INSTALLATION OF LIFTS - EXISTING LIFTS - PART 82: RULES FOR THE IMPROVEMENT OF THE ACCESSIBILITY OF EXISTING LIFTS FOR PERSONS INCLUDING PERSONS WITH DISABILITY |
| SR 002 180 : 1.1.1 | REQUIREMENTS FOR COMMUNICATION OF CITIZENS WITH AUTHORITIES/ORGANIZATIONS IN CASE OF DISTRESS (EMERGENCY CALL HANDLING) |
| PREN 81-70 : DRAFT 2015 | SAFETY RULES FOR THE CONSTRUCTION AND INSTALLATIONS OF LIFTS - PARTICULAR APPLICATIONS FOR PASSENGER AND GOOD PASSENGERS LIFTS - PART 70: ACCESSIBILITY TO LIFTS FOR PERSONS INCLUDING PERSONS WITH DISABILITY |
| S.R. CWA 16266:2011 | CURRICULUM FOR TRAINING ICT PROFESSIONALS IN UNIVERSAL DESIGN |
| I.S. EN 60335-2-9:2003 | HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 2-9: PARTICULAR REQUIREMENTS FOR GRILLS, TOASTERS AND SIMILAR PORTABLE COOKING APPLIANCES (IEC 60335-2-9:2002 (MOD)) |
| S.R. CEN/CLC/ETSI/TR 101 552:2014 | GUIDANCE FOR THE APPLICATION OF CONFORMITY ASSESSMENT TO ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE |
| UNE-EN 15288-1:2009 | Swimming pools - Part 1: Safety requirements for design |
| UNI CEN/TS 81-82 : 2008 | SAFETY RULES FOR THE CONSTRUCTION AND INSTALLATION OF LIFTS - EXISTING LIFTS - PART 82: IMPROVEMENT OF THE ACCESSIBILITY OF EXISTING LIFTS FOR PERSONS INCLUDING PERSONS WITH DISABILITY |
| EN 60335-2-52 : 2003 AMD 11/COR 12 | HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 2-52: PARTICULAR REQUIREMENTS FOR ORAL HYGIENE APPLIANCES (IEC 60335-2-52:2002) |
| EN 60335-2-9:2003/A13:2010/AC:2012 | Household and similar electrical appliances - Safety - Part 2-9: Particular requirements for grills, toasters and similar portable cooking appliances |
| EN 13724:2013/AC:2016 | POSTAL SERVICES - APERTURES OF PRIVATE LETTER BOXES AND LETTER PLATES - REQUIREMENTS AND TEST METHODS |
| DIN EN 12182:2012-07 | Assistive products for persons with disability - General requirements and test methods |
| UNE-EN 13724:2013 | Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods |
| I.S. EN 13724:2013 | POSTAL SERVICES - APERTURES OF PRIVATE LETTER BOXES AND LETTER PLATES - REQUIREMENTS AND TEST METHODS |
| I.S. EN 614-1:2006 | SAFETY OF MACHINERY - ERGONOMIC DESIGN PRINCIPLES - PART 1: TERMINOLOGY AND GENERAL PRINCIPLES |
| I.S. EN 12182:2012 | ASSISTIVE PRODUCTS FOR PERSONS WITH DISABILITY - GENERAL REQUIREMENTS AND TEST METHODS |
| DIN EN 81-82:2013-12 | Safety rules for the construction and installation of lifts - Existing lifts - Part 82: Rules for the improvement of the accessibility of existing lifts for persons including persons with disability |
| DIN EN ISO 24501:2011-04 | Ergonomics - Accessible design - Sound pressure levels of auditory signals for consumer products (ISO 24501:2010) |
| ISO/IEC Guide 37:2012 | Instructions for use of products by consumers |
| PD CEN/TS 16819:2015 | Postal services. Parcel boxes for end use. Technical features |
| I.S. EN 81-70:2003 | SAFETY RULES FOR THE CONSTRUCTION AND INSTALLATION OF LIFTS - PARTICULAR APPLICATIONS FOR PASSENGER AND GOODS PASSENGER LIFT - PART 70: ACCESSIBILITY TO LIFTS FOR PERSONS INCLUDING PERSONS WITH DISABILITY |
| 09/30201444 DC : 0 | BS EN 15945 - PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHOD FOR EVALUATING CONSUMER PACKAGING |
| I.S. EN 15288-1:2008 | SWIMMING POOLS - PART 1: SAFETY REQUIREMENTS FOR DESIGN |
| BS EN 60335-1 : 2012 | HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 1: GENERAL REQUIREMENTS (IEC 60335-1:2010, MODIFIED) |
| TR 102 612 : 1.1.1 | HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1) |
| UNE-EN 60335-2-9:2004 | Household and similar electrical appliances - Safety -- Part 2-9: Particular requirements for grills, toasters and similar portable cooking appliances |
| EN 15288-1:2008+A1:2010 | Swimming pools - Part 1: Safety requirements for design |
| UNI EN 614-1 : 2009 | SAFETY OF MACHINERY - ERGONOMIC DESIGN PRINCIPLES - PART 1: TERMINOLOGY AND GENERAL PRINCIPLES |
| UNI EN 13724 : 2013 | POSTAL SERVICES - APERTURES OF PRIVATE LETTER BOXES AND LETTER PLATES - REQUIREMENTS AND TEST METHODS |
| UNI EN 14012 : 2009 | POSTAL SERVICES - QUALITY OF SERVICE - COMPLAINTS HANDLING PRINCIPLES |
| UNI EN 12182 : 2012 | ASSISTIVE PRODUCTS FOR PERSONS WITH DISABILITY - GENERAL REQUIREMENTS AND TEST METHODS |
| 10/30216768 DC : 0 | BS EN 60335-2-25: 2002/P - HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 2-25: PARTICULAR REQUIREMENTS FOR MICROWAVE OVENS, INCLUDING COMBINATION MICROWAVE OVENS |
| UNI EN 15288-1 : 2010 | SWIMMING POOLS - PART 1: SAFETY REQUIREMENTS FOR DESIGN |
| BS EN 81-82:2013 | Safety rules for the construction and installation of lifts. Existing lifts Rules for the improvement of the accessibility of existing lifts for persons including persons with disability |
| 08/30180387 DC : 0 | BS 8878 - WEB ACCESSIBILITY - BUILDING ACCESSIBLE EXPERIENCES FOR DISABLED PEOPLE - CODE OF PRACTICE |
| 16/30314117 DC : 0 | BS 9999 - FIRE SAFETY IN THE DESIGN, MANAGEMENT AND USE OF BUILDINGS - CODE OF PRACTICE |
| I.S. EN 15288-2:2008 | SWIMMING POOLS - PART 2: SAFETY REQUIREMENTS FOR OPERATION |
| SWIFT 9:2012 | UNIVERSAL DESIGN FOR ENERGY SUPPLIERS |
| PREN 13724 : DRAFT 2011 | POSTAL SERVICES - APERTURES OF PRIVATE LETTER BOXES AND LETTER PLATES - REQUIREMENTS AND TEST METHODS |
| EN 15288-2:2008 | Swimming pools - Part 2: Safety requirements for operation |
| S.R. CEN TS 15945:2011 | PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING |
| DIN EN 13724:2013-07 | POSTAL SERVICES - APERTURES OF PRIVATE LETTER BOXES AND LETTER PLATES - REQUIREMENTS AND TEST METHODS |
| BS EN 14012:2008 | Postal services. Quality of service. Complaints handling principles |
| BS EN 12182:2012 | Assistive products for persons with disability. General requirements and test methods |
| EN 614-1:2006+A1:2009 | Safety of machinery - Ergonomic design principles - Part 1: Terminology and general principles |
| EN 14012:2008 | Postal services - Quality of service - Complaints handling principles |
| UNE-CEN/TS 15945:2012 EX | Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging |
| UNE-EN 81-82:2014 | Safety rules for the construction and installation of lifts - Existing lifts - Part 82: Rules for the improvement of the accessibility of existing lifts for persons including persons with disability |
| CEN/CLC Guide 11:2012 | Product information relevant to consumers - Guidelines for standard developers |
| BS 9999:2017 | Fire safety in the design, management and use of buildings. Code of practice |
| DD CEN/TS 15945:2011 | Packaging. Ease of opening. Criteria and test methods for evaluating consumer packaging |
| PD CEN/TR 614-3:2010 | Safety of machinery Ergonomic principles for the design of mobile machinery |
| 12/30256360 DC : 0 | PD CEN/TR 16467 - PLAYGROUND EQUIPMENT ACCESSIBLE FOR ALL CHILDREN |
| 10/30217043 DC : 0 | BS EN 60335-2-9:2003/PRA - HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 2-9: PARTICULAR REQUIREMENTS FOR GRILLS, TOASTERS AND SIMILAR PORTABLE COOKING APPLIANCES |
| DD CEN/TS 81-82:2008 | Safety rules for the construction and installation of lifts. Existing lifts Improvement of the accessibility of existing lifts for persons including persons with disability |
| 15/30329074 DC : 0 | BS EN 81-70 - SAFETY RULES FOR THE CONSTRUCTION AND INSTALLATIONS OF LIFTS - PARTICULAR APPLICATIONS FOR PASSENGER AND GOOD PASSENGERS LIFTS - PART 70: ACCESSIBILITY TO LIFTS FOR PERSONS INCLUDING PERSONS WITH DISABILITY |
| TS 102 511 : 1.1.1 | HUMAN FACTORS (HF); AT COMMANDS FOR ASSISTIVE MOBILE DEVICE INTERFACES |
| S.R. CEN/TS 16819:2015 | POSTAL SERVICES - PARCEL BOXES FOR END USE - TECHNICAL FEATURES |
| TR 102 068 : 1.1.3 | HUMAN FACTORS (HF); REQUIREMENTS FOR ASSISTIVE TECHNOLOGY DEVICES IN ICT |
| DIN EN 614-1:2009-06 | SAFETY OF MACHINERY - ERGONOMIC DESIGN PRINCIPLES - PART 1: TERMINOLOGY AND GENERAL PRINCIPLES |
| BS EN 13724:2013 | Postal services. Apertures of private letter boxes and letter plates. Requirements and test methods |
| 15/30273313 DC : 0 | BS EN ISO 11608-7 - NEEDLE-BASED INJECTION SYSTEMS FOR MEDICAL USE - REQUIREMENTS AND TEST METHODS - PART 7: ACCESSIBILITY FOR PERSONS WITH VISUAL IMPAIRMENT |
| CEN/TR 614-3:2010 | Safety of machinery - Part 3: Ergonomic principles for the design of mobile machinery |
| CEN/TS 81-82:2008 | Safety rules for the construction and installation of lifts - Existing lifts - Part 82: Improvement of the accessibility of existing lifts for persons including persons with disability |
| CEN/TS 15945:2011 | Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging |
| ISO/IEC Guide 76:2008 | Development of service standards Recommendations for addressing consumer issues |
| IEC TR 62678:2010 | Audio, video and multimedia systems and equipment activities and considerations related to accessibility and usability |
| ISO 9241-11:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability |
| ISO 9241-171:2008 | Ergonomics of human-system interaction — Part 171: Guidance on software accessibility |
| ISO 9241-110:2006 | Ergonomics of human-system interaction Part 110: Dialogue principles |
| ISO 21542:2011 | Building construction Accessibility and usability of the built environment |
| ISO/TR 9241-100:2010 | Ergonomics of human-system interaction — Part 100: Introduction to standards related to software ergonomics |
| EN 301 549 : 1.1.2 | ACCESSIBILITY REQUIREMENTS SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE |
| ISO 9241-210:2010 | Ergonomics of human-system interaction Part 210: Human-centred design for interactive systems |
| ISO 26000:2010 | Guidance on social responsibility |
| ISO/IEC Guide 41:2003 | Packaging Recommendations for addressing consumer needs |
| ISO/IEC 29136:2012 | Information technology User interfaces Accessibility of personal computer hardware |
| ISO/IEC 40500:2012 | Information technology W3C Web Content Accessibility Guidelines (WCAG) 2.0 |
| ISO Guide 82:2014 | Guidelines for addressing sustainability in standards |
| ISO 26800:2011 | Ergonomics — General approach, principles and concepts |
| ISO/IEC Guide 51:2014 | Safety aspects Guidelines for their inclusion in standards |
| ISO/IEC Guide 50:2014 | Safety aspects — Guidelines for child safety in standards and other specifications |
| ISO/IEC Guide 37:2012 | Instructions for use of products by consumers |
| ISO 14915-1:2002 | Software ergonomics for multimedia user interfaces Part 1: Design principles and framework |
| ISO/IEC Guide 59:1994 | Code of good practice for standardization |
| ISO/IEC TR 29138-1:2009 | Information technology Accessibility considerations for people with disabilities Part 1: User needs summary |
| ISO/IEC 25062:2006 | Software engineering Software product Quality Requirements and Evaluation (SQuaRE) Common Industry Format (CIF) for usability test reports |
| ISO/IEC Guide 2:2004 | Standardization and related activities General vocabulary |
| ISO/TR 22411:2008 | Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities |
| ISO 9999:2016 | Assistive products for persons with disability Classification and terminology |
| ISO 20282-1:2006 | Ease of operation of everyday products Part 1: Design requirements for context of use and user characteristics |
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