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CSA ISO 9241-171:14 (R2019)

Current
Current

The latest, up-to-date edition.

Ergonomics of human-system interaction - Part 171: Guidance on software accessibility (Adopted ISO 9241-171:2008, first edition, 2008-07-15)
Available format(s)

Hardcopy , PDF

Language(s)

French, English

Published date

01-01-2014

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Rationale and benefits of implementing accessibility
5 Principles for designing accessible software
6 Sources of variation in user characteristics
7 How to use this part of ISO 9241
8 General guidelines and requirements
9 Inputs
10 Outputs
11 On-line documentation, 'Help' and support services
Annex A (informative) - Overview of the ISO 9241 series
Annex B (informative) - List of requirements
Annex C (informative) - Sample procedure for assessing
        applicability and conformance
Annex D (informative) - Activity limitation issues
Annex E (informative) - Access features
Annex F (informative) - Accessibility and usability
Bibliography

CSA Preface Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the Canadian Advisory Committee (CAC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T). For brevity, this Standard will be referred to as \"CAN/CSA-ISO 9241-171\" throughout. This Standard has been formally approved, without modification, by the Technical Committee and has been approved as a National Standard of Canada by the Standards Council of Canada. Scope This part of ISO 9241 provides ergonomics guidance and specifications for the design of accessible software for use at work, in the home, in education and in public places. It covers issues associated with designing accessible software for people with the widest range of physical, sensory and cognitive abilities, including those who are temporarily disabled, and the elderly. It addresses software considerations for accessibility that complement general design for usability as addressed by ISO 9241-110, ISO 9241-11 to ISO 9241-17, ISO 14915 and ISO 13407. This part of ISO 9241 is applicable to the accessibility of interactive systems. It addresses a wide range of software (e.g. office, Web, learning support and library systems). It promotes the increased usability of systems for a wider range of users. While it does not cover the behaviour of, or requirements for, assistive technologies (including assistive software), it does address the use of assistive technologies as an integrated component of interactive systems. It is intended for use by those responsible for the specification, design, development, evaluation and procurement of software platforms and software applications.

CSA Preface Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the Canadian Advisory Committee (CAC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T). For brevity, this Standard will be referred to as \"CAN/CSA-ISO 9241-171\" throughout. This Standard has been formally approved, without modification, by the Technical Committee and has been approved as a National Standard of Canada by the Standards Council of Canada. Scope This part of ISO 9241 provides ergonomics guidance and specifications for the design of accessible software for use at work, in the home, in education and in public places. It covers issues associated with designing accessible software for people with the widest range of physical, sensory and cognitive abilities, including those who are temporarily disabled, and the elderly. It addresses software considerations for accessibility that complement general design for usability as addressed by ISO 9241-110, ISO 9241-11 to ISO 9241-17, ISO 14915 and ISO 13407. This part of ISO 9241 is applicable to the accessibility of interactive systems. It addresses a wide range of software (e.g. office, Web, learning support and library systems). It promotes the increased usability of systems for a wider range of users. While it does not cover the behaviour of, or requirements for, assistive technologies (including assistive software), it does address the use of assistive technologies as an integrated component of interactive systems. It is intended for use by those responsible for the specification, design, development, evaluation and procurement of software platforms and software applications.

DocumentType
Standard
ISBN
978-1-77139-472-7
Pages
120
ProductNote
THIS STANDARD ALSO REFERS TO CIE 17.4:1987.
PublisherName
Canadian Standards Association
Status
Current

Standards Relationship
ISO 9241-171:2008 Identical

ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
ISO 9241-17:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 17: Form filling dialogues
ISO 9241-110:2006 Ergonomics of human-system interaction Part 110: Dialogue principles
ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 12: Presentation of information
ISO 9241-16:1999 Ergonomic requirements for office work with visual display terminals (VDTs) Part 16: Direct manipulation dialogues
ISO 9241-14:1997 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 14: Menu dialogues
ISO 9241-15:1997 Ergonomic requirements for office work with visual display terminals (VDTs) Part 15: Command dialogues
ISO/TS 16071:2003 Ergonomics of human-system interaction Guidance on accessibility for human-computer interfaces
ISO/IEC Guide 71:2014 Guide for addressing accessibility in standards
ISO/IEC 11581-1:2000 Information technology User system interfaces and symbols Icon symbols and functions Part 1: Icons General
ISO 10075:1991 Ergonomic principles related to mental work-load General terms and definitions
ISO 13407:1999 Human-centred design processes for interactive systems
ISO 9241-410:2008 Ergonomics of human-system interaction Part 410: Design criteria for physical input devices
ISO 9241-13:1998 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 13: User guidance
ISO 9241-302:2008 Ergonomics of human-system interaction — Part 302: Terminology for electronic visual displays
ISO 13406-2:2001 Ergonomic requirements for work with visual displays based on flat panels Part 2: Ergonomic requirements for flat panel displays

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