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CSA ISO 9241-20 : 2014

Superseded
Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by
superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 20: ACCESSIBILITY GUIDELINES FOR INFORMATION/COMMUNICATION TECHNOLOGY (ICT) EQUIPMENT AND SERVICES
Available format(s)

Hardcopy , PDF

Superseded date

07-30-2021

Language(s)

French, English

Published date

01-01-2014

Publisher

Canadian Standards Association

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Application
5 Accessibility
6 Recommendations related to managing development
7 Recommendations related to user characteristics
8 Recommendations related to task characteristics
9 Recommendations related to equipment and service
   characteristics
10 Recommendations related to environmental characteristics
Annex A (informative) - Overview of the ISO 9241 series
Annex B (informative) - Sample checklist for assessing
        applicability and conformance of ICT equipment
        and services
Annex C (informative) - User needs
Bibliography

Describes guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments.

Committee
TC 159
DocumentType
Revision
Pages
65
ProductNote
THIS STANDARD REFERS TO JIS X 8341-1:2004,DIN TR 124
PublisherName
Canadian Standards Association
Status
Superseded
SupersededBy

Standards Relationship
ISO 9241-20:2008 Identical

ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
ISO 9241-171:2008 Ergonomics of human-system interaction — Part 171: Guidance on software accessibility
ISO 9241-5:1998 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 5: Workstation layout and postural requirements
ISO 9241-17:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 17: Form filling dialogues
ISO 9241-110:2006 Ergonomics of human-system interaction Part 110: Dialogue principles
ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 12: Presentation of information
ISO 9241-151:2008 Ergonomics of human-system interaction Part 151: Guidance on World Wide Web user interfaces
ISO 9241-16:1999 Ergonomic requirements for office work with visual display terminals (VDTs) Part 16: Direct manipulation dialogues
EG 202 116 : 1.2.2 HUMAN FACTORS (HF); GUIDELINES FOR ICT PRODUCTS AND SERVICES; "DESIGN FOR ALL"
ISO 9241-14:1997 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 14: Menu dialogues
ISO 9241-15:1997 Ergonomic requirements for office work with visual display terminals (VDTs) Part 15: Command dialogues
ISO/IEC Guide 71:2014 Guide for addressing accessibility in standards
ISO 9241-300:2008 Ergonomics of human-system interaction — Part 300: Introduction to electronic visual display requirements
ISO 13407:1999 Human-centred design processes for interactive systems
ISO 9241-410:2008 Ergonomics of human-system interaction Part 410: Design criteria for physical input devices
ISO 9241-13:1998 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 13: User guidance
ISO 9241-302:2008 Ergonomics of human-system interaction — Part 302: Terminology for electronic visual displays
ISO/TR 16982:2002 Ergonomics of human-system interaction Usability methods supporting human-centred design

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Hardcopy - French
PDF - French
Hardcopy - English
PDF - English
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