EG 202 421 : 1.1.1
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF); MULTICULTURAL AND LANGUAGE ASPECTS OF MULTIMEDIA COMMUNICATIONS
Hardcopy , PDF
English
Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Language and cultural variation
4.1 Diversity of languages and cultures
4.2 Internationalization and localization
4.3 Current ways of providing cultural and language
variants
4.4 Text to speech
4.5 Speech recognition
4.6 Language identification
4.7 Design for flexible handling of users' needs
4.8 European multicultural and multilingual research
4.9 Existing standards, recommendations and guidelines
4.10 Current constraints
5 Requirements
5.1 Introduction
5.2 User requirements
5.3 Factors affecting culture and language choices
6 User profiles to support language and cultural preferences
6.1 Current situation
6.2 Ideal situation
6.3 User profile support for user requirements
6.4 User profile support for system requirements
6.5 Rules
6.6 Address book
6.7 Acquisition of language and cultural preferences
6.8 Information sharing and privacy
7 Support required for multicultural communication
7.1 Localization and internationalization
7.2 User profiles
7.3 Inferred language and cultural preferences
7.4 Separation of language and cultural preferences
7.5 Language
7.6 Language and cultural capabilities of services
and terminals
7.7 Organizations (including businesses)
7.8 Needs of developing nations
8 Scenarios
8.1 Multicultural and multilingual business interoperability
8.2 Accessing services across borders
8.3 Network announcements
8.4 Emergency situations
8.5 Public access terminals
8.6 Supporting tourists
8.7 A person with a severe hearing loss
9 Areas for further study
9.1 User profiles
9.2 Preference and capability negotiation
9.3 Content markup
9.4 Time zones
9.5 Speech related technologies
9.6 Language identification
9.7 Translation related technologies
9.8 Widening the concepts of language
9.9 Mobile telecommunication devices and services
9.10 Application of standards
9.11 Public policy
10 Strategic conclusions
Annex A (informative): Requirements summary
Annex B (informative): Recommendation summary
B.1 Acquisition of language and cultural preferences
B.2 Localization and internationalization
B.3 User profiles
B.4 Inferred language and cultural preferences
B.5 Separation of language and cultural preferences
B.6 Language
B.7 Language and cultural capabilities of services
and terminals
B.8 Organizations (including businesses)
Annex C (informative): Bibliography
History
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