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EN 9110:2015

Superseded
Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

Quality Management Systems - Requirements for Aviation Maintenance Organizations
Superseded date

08-06-2019

Published date

02-18-2015

RATIONALE
FOREWORD
Foreword
Introduction
0.1 General
0.2 Process approach
Quality management systems - Requirements
1 Scope
2 Normative references
3 Terms and definitions
4 Quality management system
5 Management responsibility
6 Resource management
7 Product realization
8 Measurement, analysis and improvement
9 Notes
Bibliography

1.1GeneralThis standard includes ISO 9001:2008 ) quality management system requirements and specifies additional aviation maintenance industry requirements, definitions and notes as shown in bold, italic text.NOTE 1Baseline aviation maintenance requirements originate from IAQG developed 9100:2009 standard; modifications were made, as required, to address maintenance industry specific requirements.It is emphasized that the requirements specified in this standard are complementary (not alternative) to contractual and applicable statutory and regulatory requirements. Should there be a conflict between the requirements of this standard and applicable statutory or regulatory requirements, the latter shall take precedence.This International Standard specifies requirements for a quality management system where an organization:a.needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, andb.aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.NOTE 2In this International Standard, the term "product" only applies to:a.product intended for, or required by, a customer,b.any intended output resulting from the product realization processes.NOTE 3Statutory and regulatory requirements can be expressed as legal requirements.1.2ApplicationAll requirements of this International Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.Where any requirement(s) of this International Standard cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.Where exclusions are made, claims of conformity to this International Standard are not acceptable unless these exclusions are limited to requirements within Clause 7, and such exclusions do not affect the organization's ability, or responsibility, to provide product that meets customer and applicable statutory and regulatory requirements.This standard has been developed to benefit maintenance organizations that choose to adopt it, whether or not holders of a National Aviation Authority (NAA) repair station certificate. This standard is intended for use by maintenance organizations whose primary business is providing maintenance services for aviation commercial and military products; and for Original Equipment Manufacturer (OEM) organizations with maintenance operated autonomously or that are substantially different from their manufacturing/production operations.

Committee
ASD-STAN
DocumentType
Standard
PublisherName
Comite Europeen de Normalisation
Status
Superseded
SupersededBy

Standards Relationship
I.S. EN 9110:2015 Identical
ONORM EN 9110 : 2015 Identical
PN EN 9110 : 2015 Identical
UNE-EN 9110:2018 Identical
DIN EN 9110:2018-08 Identical
UNE-EN 9110:2015 Identical
GOST R EN 9110 : 2011 Identical
NEN EN 9110 : 2015 Identical
UNI EN 9110 : 2010 Identical
NF EN 9110 : 2011 Identical
DIN EN 9110:2015-04 Identical
BS EN 9110:2018 Identical
NS EN 9110:2018 Identical
BS EN 9110:2015 Identical
ÖNORM EN 9110 : 2018 Identical
NBN EN 9110 : 2015 Identical
NS EN 9110 : 2015 Identical
SN EN 9110 : 2015 Identical
I.S. EN 9110:2018 Identical

SAE AS 9104 : 2017 REQUIREMENTS FOR AEROSPACE QUALITY MANAGEMENT SYSTEM CERTIFICATION/REGISTRATIONS PROGRAMS
I.S. EN 9116:2015 AEROSPACE SERIES - NOTICE OF CHANGE (NOC) REQUIREMENTS
BS EN 9104-003:2010 Aerospace series. Quality management systems Requirements for aerospace quality management system (AQMS) auditor training and qualification
15/30322448 DC : 0 BS EN 9223-101 - PROGRAMME MANAGEMENT - CONFIGURATION MANAGEMENT - PART 101: CONFIGURATION IDENTIFICATION
PREN 9101 : 200P7 QUALITY MANAGEMENT SYSTEMS - AUDIT REQUIREMENTS FOR AVIATION, SPACE, AND DEFENSE ORGANIZATIONS
UNE-EN 9104-002:2017 Aerospace series - Quality management systems - Part 002: Requirements for Oversight of Aerospace Quality Management System Registration/Certification Programs
PREN 9223-102 : DRAFT 2016 PROGRAMME MANAGEMENT - CONFIGURATION MANAGEMENT - PART 102: CONFIGURATION STATUS ACCOUNTING
PREN 9136 : 2016 AEROSPACE SERIES - ROOT CAUSE ANALYSIS AND PROBLEM SOLVING (9S METHODOLOGY)
PREN 9145 : DRAFT 2016 AEROSPACE SERIES - REQUIREMENTS FOR ADVANCED PRODUCT QUALITY PLANNING AND PRODUCTION PART APPROVAL PROCESS
PREN 9116 : DRAFT 2014 AEROSPACE SERIES - NOTICE OF CHANGE (NOC) REQUIREMENTS
I.S. EN 9223-102:2018 PROGRAMME MANAGEMENT - CONFIGURATION MANAGEMENT - PART 102: CONFIGURATION STATUS ACCOUNTING
I.S. EN 9117:2017 AEROSPACE SERIES - DELEGATED PRODUCT RELEASE VERIFICATION
EN 9223-102:2018 Programme Management - Configuration Management - Part 102: Configuration status accounting
UNI EN 9120 : 2010 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE AND DEFENCE DISTRIBUTORS
I.S. EN 9104-002:2016 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - PART 002: REQUIREMENTS FOR OVERSIGHT OF AEROSPACE QUALITY MANAGEMENT SYSTEM REGISTRATION/CERTIFICATION PROGRAMS
EN 9103:2014/AC:2015 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - VARIATION MANAGEMENT OF KEY CHARACTERISTICS
SAE AS 9162 : 2016 AEROSPACE OPERATOR SELF-VERIFICATION PROGRAMS
14/30311660 DC : 0 BS EN 9139 - AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - DEVELOPMENT OF PROCESS-BASED BODIES OF KNOWLEDGE
SAE AS 9115 : 2017 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE, AND DEFENSE ORGANIZATIONS - DELIVERABLE SOFTWARE (SUPPLEMENT TO 9100:2016)
UNE-EN 9120:2011 Quality Management Systems - Requirements for Aviation, Space and Defence Distributors
BS EN 9117:2017 Aerospace series. Delegated Product Release Verification
XP PREN 9100 : E2009 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE AND DEFENSE ORGANIZATIONS
I.S. EN 9104-003:2010 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - PART 003: REQUIREMENTS FOR AEROSPACE QUALITY MANAGEMENT SYSTEM (AQMS) AUDITOR TRAINING AND QUALIFICATION
EN 9100:2009 Quality Management Systems - Requirements for Aviation, Space and Defense Organizations
I.S. EN 9111:2006 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - ASSESSMENT APPLICABLE TO MAINTENANCE ORGANIZATIONS
13/30279205 DC : 0 BS EN 9101 - QUALITY MANAGEMENT SYSTEMS - AUDIT REQUIREMENTS FOR AVIATION, SPACE, AND DEFENCE ORGANISATIONS
SAE AS 9145 : 2016 AEROSPACE SERIES - REQUIREMENTS FOR ADVANCED PRODUCT QUALITY PLANNING AND PRODUCTION PART APPROVAL PROCESS
15/30322451 DC : 0 BS EN 9223-102 - PROGRAMME MANAGEMENT - CONFIGURATION MANAGEMENT - PART 102: CONFIGURATION STATUS ACCOUNTING
06/30150257 DC : 0 EN 9104-2 - REQUIREMENTS FOR OVERSIGHT OF AEROSPACE QUALITY MANAGEMENT SYSTEM REGISTRATION/CERTIFICATIONS PROGRAMS
06/30147326 DC : DRAFT MAR 2006 EN 9104 - REQUIREMENTS FOR OVERSIGHT OF AEROSPACE QUALITY MANAGEMENT SYSTEM REGISTRATION/CERTIFICATIONS PROGRAMS
07/30164110 DC : 0 BS EN 9131 - AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - NONCONFORMANCE DOCUMENTATION
UNE-EN 9116:2016 Aerospace series - Notice of Change (NOC) Requirements
I.S. EN 9223-101:2018 PROGRAMME MANAGEMENT - CONFIGURATION MANAGEMENT - PART 101: CONFIGURATION IDENTIFICATION
PREN 9138 : 200P1 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - STATISTICAL PRODUCT ACCEPTANCE REQUIREMENTS
PREN 9223-101 : DRAFT 2016 PROGRAMME MANAGEMENT - CONFIGURATION MANAGEMENT - PART 101: CONFIGURATION IDENTIFICATION
PREN 9131 : 200P4 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - NONCONFORMANCE DATA DEFINITION AND DOCUMENTATION
SAE AS 13001A : 2017 DELEGATED PRODUCT RELEASE VERIFICATION TRAINING REQUIREMENTS
SAE AS 9117 : 2016 DELEGATED PRODUCT RELEASE VERIFICATION
14/30315275 DC : 0 BS EN 9162 - AEROSPACE OPERATOR SELF-VERIFICATION PROGRAMS
BS EN 9104-001:2013 Aerospace series. Quality management systems Requirements for Aviation, Space, and Defence Quality Management System Certification Programs
SAE AS9101F:2016 QUALITY MANAGEMENT SYSTEMS - AUDIT REQUIREMENTS FOR AVIATION, SPACE, AND DEFENSE ORGANIZATIONS
BS EN 9120:2010 Quality management systems. Requirements for aviation, space and defence distributors
I.S. EN 9131:2016 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - NONCONFORMANCE DATA DEFINITION AND DOCUMENTATION
EN 9223-101:2018 Programme Management - Configuration Management - Part 101: Configuration identification
EN 9131:2016 Aerospace series - Quality Management Systems - Nonconformance Data Definition and Documentation
XP PREN 9101 : 2010 XP QUALITY MANAGEMENT SYSTEMS - AUDIT REQUIREMENTS FOR AVIATION, SPACE, AND DEFENSE ORGANIZATIONS
UNI EN 9104-003 : 2011 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - PART 003: REQUIREMENTS FOR AEROSPACE QUALITY MANAGEMENT SYSTEM (AQMS) AUDITOR TRAINING AND QUALIFICATION
11/30247217 DC : 0 BS EN 9131 - AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - NONCONFORMANCE DATA DEFINITION AND DOCUMENTATION
I.S. EN 9103:2014 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - VARIATION MANAGEMENT OF KEY CHARACTERISTICS
SAE AS 9116 : 2014 AEROSPACE SERIES - NOTICE OF CHANGE (NOC) REQUIREMENTS
BS EN 9131:2016 Aerospace series. Quality Management Systems. Nonconformance Data Definition and Documentation
PREN 9162 : 200P1 AEROSPACE SERIES - AEROSPACE OPERATOR SELF-VERIFICATION PROGRAMS
SAE AS 9138 : 2018 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS STATISTICAL PRODUCT ACCEPTANCE REQUIREMENTS
UNE-EN 9104-001:2013 Aerospace series - Quality management systems - Part 001: Requirements for Aviation, Space, and Defence Quality Management System Certification Programs
I.S. EN 9136:2018 AEROSPACE SERIES - ROOT CAUSE ANALYSIS AND PROBLEM SOLVING (9S METHODOLOGY)
I.S. EN 9101:2015 QUALITY MANAGEMENT SYSTEMS - AUDIT REQUIREMENTS FOR AVIATION, SPACE, AND DEFENCE ORGANIZATIONS
BS EN 9104-002:2016 Aerospace series. Quality management systems Requirements for Oversight of Aerospace Quality Management System Registration/Certification Programs
EN 9120:2010 Quality Management Systems - Requirements for Aviation, Space and Defence Distributors
EN 9136:2018 Aerospace series - Root cause analysis and problem solving (9S Methodology)
SAE AS 9014 : 2015 AMERICAS AEROSPACE QUALITY GROUP (AAQG) REQUIREMENTS FOR AEROSPACE QUALITY MANAGEMENT SYSTEM CERTIFICATION/REGISTRATIONS PROGRAMS
EN 9101:2018 Quality Management Systems - Audit Requirements for Aviation, Space, and Defence Organisations
I.S. EN 9120:2010 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE AND DEFENCE DISTRIBUTORS
BS EN 9111:2005 Aerospace series. Quality management systems. Assessment applicable to maintenance organizations
BS EN 9104:2006 Aerospace series. Quality management systems. Requirements for aerospace quality management system certification/ registrations programs
EN 9104-002:2016 Aerospace series - Quality management systems - Part 002: Requirements for Oversight of Aerospace Quality Management System Registration/Certification Programs
EN 9104:2006 Aerospace series - Quality management systems - Requirements for Aerospace Quality Management System Certification/Registrations Programs
EN 9111:2005 Aerospace series - Quality management systems - Assessment applicable to maintenance organizations (based on ISO 9001:2000)
EN 9104-003:2010 Aerospace series - Quality management systems - Part 003: Requirements for Aerospace Quality Management System (AQMS) Auditor Training and Qualification
EN 9116:2015 Aerospace series - Notice of Change (NOC) Requirements
EN 9117:2017 Aerospace series - Delegated Product Release Verification
UNE-EN 9104-003:2011 Aerospace series - Quality management systems - Part 003: Requirements for Aerospace Quality Management System (AQMS) Auditor Training and Qualification
UNE-EN 9131:2016 Aerospace series - Quality Management Systems - Nonconformance Data Definition and Documentation
BS EN 9116:2015 Aerospace series. Notice of Change (NOC) Requirements
I.S. EN 9104:2006 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AEROSPACE QUALITY MANAGEMENT SYSTEM CERTIFICATION/REGISTRATIONS PROGRAMS
BS EN 9101:2015 Quality Management Systems. Audit Requirements for Aviation, Space, and Defence Organisations
SAE AS 9146 : 2017 FOREIGN OBJECT DAMAGE (FOD) PREVENTION PROGRAM - REQUIREMENTS FOR AVIATION, SPACE, AND DEFENSE ORGANIZATIONS
16/30336277 DC : 0 BS EN 9101 - QUALITY MANAGEMENT SYSTEMS - AUDIT REQUIREMENTS FOR AVIATION, SPACE AND DEFENSE ORGANIZATIONS
14/30301637 DC : 0 BS EN 9117 - AEROSPACE SERIES - DELEGATED PRODUCT RELEASE VERIFICATION
PREN 9146 : DRAFT 2017 FOREIGN OBJECT DAMAGE (FOD) PREVENTION PROGRAM - REQUIREMENTS FOR AVIATION, SPACE, AND DEFENCE ORGANIZATIONS
PREN 9117 : DRAFT 2016 AEROSPACE SERIES - DELEGATED PRODUCT RELEASE VERIFICATION
PREN 9103 : 200P2 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - VARIATION MANAGEMENT OF KEY CHARACTERISTICS
PREN 9104-001 : 200P1 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - PART 001: REQUIREMENTS FOR AVIATION, SPACE AND DEFENCE QUALITY MANAGEMENT SYSTEM CERTIFICATION PROGRAMS
PREN 9115 : 200P1 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE AND DEFENSE ORGANIZATIONS - DELIVERABLE SOFTWARE (SUPPLEMENT TO EN 9100)
UNE-EN 9101:2016 Quality Management Systems - Audit Requirements for Aviation, Space, and Defence Organisations
I.S. EN 9104-001:2013 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - PART 001: REQUIREMENTS FOR AVIATION, SPACE, AND DEFENCE QUALITY MANAGEMENT SYSTEM CERTIFICATION PROGRAMS
UNI EN 9104-001 : 2013 AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - PART 001: REQUIREMENTS FOR AVIATION, SPACE, AND DEFENCE QUALITY MANAGEMENT SYSTEM CERTIFICATION PROGRAMS
BS EN 9100:2009 Quality Management Systems. Requirements for Aviation, Space and Defense Organizations

EN 9100:2009 Quality Management Systems - Requirements for Aviation, Space and Defense Organizations
ISO 19011:2011 Guidelines for auditing management systems
SAE AS 9100D : 2016 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE AND DEFENSE ORGANIZATIONS
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
ISO 9001:2015 Quality management systems — Requirements
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
SAE AS 9120 : 2016 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE AND DEFENSE DISTRIBUTORS
ISO 10007:2017 Quality management — Guidelines for configuration management
EN 9120:2010 Quality Management Systems - Requirements for Aviation, Space and Defence Distributors

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