Foreword
1 Scope
2 References
3 Abbreviations
4 General
   4.1 Methodological considerations
5 The ETSI evaluation study of pictograms for point-to-point
   videophone functions
   5.1 The pre-test
   5.2 The main evaluation study
   5.3 Partners taking part in the study
   5.4 The post-test
6 Method
   6.1 Material 1: the pictogram families tested in the study
   6.2 Material 2: the questionnaire
   6.3 The respondents
   6.4 Procedure
7 Results
   7.1 Effects of order and learning
   7.2 The results for Task 1 (Test of Associativeness)
   7.3 Part 2: Test of pictogram preference
   7.4 Task 3: Overall family preference
8 Discussion of the results
   8.1 Results on the level of the pictogram Family
   8.2 Results on the level of individual pictograms
9 The recommendation of pictograms for point-to-point
   videotelephony
10 The post-test
   10.1 Ratio
   10.2 Method
   10.3 Results
   10.4 Discussion of the results
   10.5 Confirmation of the Multiple Index Approach
Annex A (informative): The seven pictogram families tested in
        the main study
Annex B (informative): Results of the total sample (n = 687)
Annex C (informative): Tables with the results of the main
        study (summary)
Annex D (informative): Example sections of the questionnaire
Annex E (informative): The three pictogram families tested in
        the post-test
Annex F (informative): Results of the post-test sample (n = 62) -
        Task 1: Selection Matrices
Annex G (informative): Results of the post-test - summary
Annex H (informative): Acknowledgements
History